QC Manager, Sample Management

Use Your Power for Purpose Every day, everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is flexible, innovative, and customer-oriented. Whether you are engaged in development, maintenance, compliance, or analysis through research programs, your contribution will have a direct impact on patients. Our dedication to quality and safety ensures that we consistently meet the highest standards, making a real difference in the lives of those we serve. Join us in our mission to improve patient outcomes through excellence in every aspect of our work. What You Will Achieve Manager of QC Sample Management will lead a team of sample coordinators in support the Pfizer Sanford, NC Quality Operations department by performing Quality Control activities associated with the planning, forecasting, receipt, distribution and external testing lab shipment for site clinical and/or commercial products, raw materials, validation, and stability studies. Manage a team responsible for receiving, storage, tracking, and shipment of incoming samples for QC testing (includes in process, release, stability and raw materials) Ensures testing labs (internal/external) have visibility to incoming sample submissions and expected testing windows. Supply sample receipt forecast and associated metrics to leadership and stakeholders. Leading the sample management process for QC (receipt from manufacturing, maintaining chain of custody in LIMS, aliquoting/delivering samples to appropriate lab, shipment to external testing sites). Responsible for appropriate creation, review and approval of GMP documentation (sample plans, test records, stability protocols, and as assigned reports, test methods, equipment records, etc.). Ensuring adherence to Pfizer standards, guidelines and values. Reporting issues to counterparts/ management and participating in issue resolution (such as reporting OOS result and participating in associated laboratory investigation, reporting instrument issues and assisting with troubleshooting, etc.) Assessing existing situations and suggesting improvements to increase compliance and innovation. Supports sample traceability and status metrics. May perform data trending activities and assist with metrics reporting. May initiate and develop project plans to ensure projects timely completion. Support management of contract testing laboratories in regard to scheduling, shipment of samples used for analytical and compendial testing. Provides expert review of QC data and associated documentation. Leads laboratory investigation collaboration and alignment for causes related to sample management activities and responsibilities. Contributes to laboratory operations activities related to instrument monitoring, cleaning, and maintenance. Comply with all Pfizer policies and procedures. Communicate effectively with clients, colleagues and staff. Here Is What You Need (Minimum Requirements) Applicant must have a bachelor's degree with at least 4 years of experience; OR a master's degree with at least 2 years of experience; OR a PhD with 0+ years of experience; OR as associate's degree with 8 years of experience; OR a high school diploma (or equivalent) and 10 years of relevant experience. Strong background in Quality Control Extensive knowledge of Good Manufacturing Practices (cGMP) compliance requirements for Quality Control Laboratories Proficiency in LIMS Strong reasoning abilities, including analytical and problem-solving skills Good written and verbal communication techniques Bonus Points If You Have (Preferred Requirements) Master's degree Knowledge in the application of statistical tools, root cause analysis, and/or six sigma methodologies Expertise in Quality Control (QC) instruments and accuracy specifications Ability to manage projects and ongoing work activities of moderate complexity Ability to foster teamwork and colleague development Knowledge of compendia (USP, JP, EP) and ICH guidelines. 3+ years of directly related laboratory practices and processes. Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use PHYSICAL/MENTAL REQUIREMENTS Lifting, sitting, standing, walking, bending, ability to perform mathematical calculations and ability to perform complex data analysis. NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS Work schedule may include weekdays and/or weekend days with first, second, and/or third shift hours as appropriate for assigned tasks/activities. Limited travel for the position; no more than 15% traveling. Relocation support available Work Location Assignment: On Premise OTHER JOB DETAILS Last Date to Apply for Job: July 9th, 2026 The annual base salary for this position ranges from $106,000.00 to $176,600.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 15.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. Relocation assistance may be available based on business needs and/or eligibility. Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. Pfizer endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email View email address on click.appcast.io. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned. To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers. Quality Assurance and Control Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. 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