Associate Strategic Client Executive, Rx Solutions

Associate Strategic Client Executive Rx Solutions

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Associate Strategic Client Executive Rx Solutions at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh (NYSE: MRSH).

MMA Rx Solutions is the national pharmacy center of excellence for Marsh McLennan Agency. In collaboration with its leadership, the Associate Strategic Client Executive Rx Solutions will support the sales process and serve as the main point person for the MMA field offices on post-sale implementation and ongoing client support as it relates to pharmacy management. The position will also work with PBMs and our strategic partners to ensure their deliverables related to both the vision of this approach and that the needs of the MMA field offices are met.

Essential duties and responsibilities include:

• Providing strategic and consultative support to sales and account management personnel throughout the sale, implementation and renewal of MMA Rx Solutions
• Reviewing all draft PBM contracts to ensure pricing and terms match MMA Rx Solutions provisions
• Building and maintaining strong working relationships with MMA field, strategic partners and PBMs
• Comprehending, interpreting and explaining pharmacy analysis
• Educating the MMA field on new features of MMA Rx Solutions and innovations as needed
• Working to continually improve the MMA Rx Solutions process and client/field experience
• Providing strategic client account management support to the MMA field
• Supporting the renewal process with strategic partners for the MMA field
• Working with strategic partners to ensure reporting, presentations and reviews are completed timely and accurately
• Working closely with MMA field to understand client needs as it relates to evolving the MMA Rx Solutions approach
• Providing consultative solutions to clients around pharmacy challenges within approach
• Identifying content for client communications and working with marketing to develop and implement
• Building and maintaining strong working relationships with MMA Rx Solutions SAE and other team members, the MMA field and strategic partners while holding them accountable to deliverables and deadlines
• Assisting with the reviews of draft pharmacy contracts to ensure pricing and terms match MMA provisions and best practice guidelines
• Providing assistance to other employees and performing various administrative and other duties as needed. Serves as a resource and mentor for other Client Managers. Performs all activities relating to the public, customers and companies to avoid issues involving potential errors and omissions

Communicates and interacts with a diverse population of internal and external customers. Ability to pro-actively form productive working relationships with other team members, decision makers and PBM personnel. Adaptable and able to change priorities and multi-task regularly to meet deadlines. Must have strong and effective oral and written communication skills. Capable of maintaining the strictest confidentiality regarding client and company data and information. The majority of work occurs during normal business hours with extended hours and schedule flexibility necessary to complete projects and to meet department needs. Travel is 25-30%.

We'd love to meet you if your professional track record includes these skills:

• Minimum of 10 years PBM, pharmacy or related account management experience, including direct experience with PBM contracts
• Bachelor's Degree or equivalent work experience required
• Current Life & Health licensure or ability to obtain within 90 days of employment
• Must have own transportation and ability to attend in-house and external meetings/events as required
• Proficient Knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Hybrid work
• Charitable contribution match programs
• Stock purchase opportunities

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.