Gift Shop Associate

Job Category : Sales and Related Occupations Requisition Number : GIFTS007687 Full-Time Locations Showing 1 location Chamonix Casino & Hotel | CCH Cripple Creek, CO 80813, USA Description The Role: Artistry in Service As a Gift Shop Associate, you are a brand ambassador. You aren’t just "ringing up items"—you are providing expert recommendations, sharing local knowledge, and ensuring that every guest’s journey is elevated by their visit to your shop. The Chamonix Welcome: Greet every guest with a genuine smile and a warm, proactive welcome. Curated Selling: Act as a personal shopper by identifying guest needs and suggesting the perfect memento or essential. Luxury Presentation: Efficiently process transactions while engaging in sophisticated conversation and meticulously wrapping purchases to our 4-star standard. Financial Stewardship: Manage currency and point-of-sale operations with accuracy and efficiency. Information Hub: Serve as a resort expert, answering questions about the Gift Shop and the broader Chamonix Resort. Operational Excellence: Maintain a pristine shop environment, process paperwork neatly, and answer phones with a "smile you can hear." Compliance: Maintain strict adherence to the Colorado Limited Gaming Act and internal safety protocols. Requirements Licensing: Must possess (or be able to obtain) a valid State of Colorado Gaming License. Education: High school diploma or equivalent. Experience: Previous experience in upscale retail or luxury hospitality is preferred. Communication: Exceptional English verbal skills. Agility: Ability to stand for a full shift and lift up to 35 lbs. We are a fast-paced resort; you must thrive under pressure and remain organized. Compensation and Benefits $17.00 an hour + tips, based on experience Benefits Health & Wellness: Medical (full-time only), HSA, FSA, Dental, and Vision coverage. Financial Security: Life insurance, disability coverage, and supplemental benefits. Retirement Savings: 401(k) plan with company matching after one (1) year of service. Paid Time Off: Generous PTO program. Convenient Transportation: Free shuttle service from Colorado Springs and Woodland Park. Wellness Perks: Complimentary local gym membership. Professional Growth: Tuition reimbursement and career development opportunities. Exclusive Discounts: Employee savings on hotel and resort services. Licenses & Certifications Required Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Chamonix Casino Hotel