Aquatics Maintenance Supervisor (Revised)

Aquatics Maintenance Manager

Plans, organizes, assigns, and evaluates the work of aquatics maintenance personnel to ensure facilities operate safely and in compliance with applicable health codes, safety regulations, and City standards. Provides technical oversight of aquatic systems including filtration, circulation, and chemical treatment systems while ensuring preventative maintenance and facility operations are properly performed. Environmental factors work is primarily performed indoors and outdoors in all weather conditions; exposure to mechanical and electrical hazards, explosives, chemicals, fumes, odors, gases, dust and poor ventilation. Safety equipment and clothing includes gloves, vests, back brace, steel toe boots, glasses, and ear plugs. Physical factors moderate physical activity including standing, walking, climbing ladders, bending, kneeling, and lifting items weighing up to fifty (50) pounds. Field inspections and facility oversight may require mobility around aquatic facilities and mechanical areas. Work situation factors position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.

Duties and Responsibilities

Develops work schedules, prioritizes maintenance activities, and coordinates daily operations to ensure aquatic facilities remain safe, operational, and compliant with applicable health and safety regulations. Monitors and evaluates maintenance activities performed by staff to ensure proper procedures are followed and work meets established standards for quality, safety, and regulatory compliance. Provides technical guidance and direction to staff regarding aquatics systems including pumps, motors, filtration systems, plumbing, electrical components, and chemical treatment processes. Conducts routine inspections of aquatic facilities, equipment, and systems to identify maintenance needs, operational issues, and safety concerns. Reviews pool water chemistry monitoring processes and verifies compliance with public health requirements governing pool operations. Maintains and reviews operational documentation including maintenance logs, water testing records, work orders, inspection reports, and related operational records. Coordinates and monitors preventative maintenance programs for aquatic facilities, including lifecycle replacement management, ensuring scheduled maintenance activities are completed in accordance with operational standards. Monitors inventory of chemicals, equipment, and maintenance supplies; coordinates purchasing requests and assists with cost estimates and operational planning. Provides input into departmental operational and capital improvement budgets by identifying maintenance needs, equipment replacement schedules, and facility improvement priorities. Ensures compliance with federal, state, and local health regulations, OSHA safety standards, and City policies governing aquatic facility operations. Meets regularly with staff to review work in progress, discuss and resolve administrative, workload, and technical issues, and to prioritize and assign tasks and projects; evaluates and analyzes functions, resources, processes, and procedures to identify issues and recommend changes for improvement; interprets applicable rules and regulations within scope of authority to provide leadership and guidance in developing, implementing, and administering policies and procedures. Manages staff through proper delegation and work supervision to provide appropriate levels of service and resources; coordinates and manages various special and recurring projects, monitors work, evaluates performance, trains, counsels, coaches, and instructs employees in order to meet established goals and objectives; ensures adherence to established policies and procedures to remain in compliance with local, state, and federal regulations. Collects and analyzes data to prepare and present various special and recurring reports to provide accurate and timely information related to assigned functions and duties; develops and presents information in clear and easily used formats; maintains regulatory compliance by keeping current on industry trends, regulations, and issues; identifies areas of concern for management for review and potential action. Manages and monitors financial activities of assigned budgets to ensure compliance and meet performance targets and goals; oversees procurement activities for supplies, services, equipment, and other items to assure activities comply with established policies and processes. Reviews, maintains, and updates records in various formats, mediums, and automated systems to ensure data integrity and adherence to internal controls, practices, and policies; evaluates programs, services, and activities to ensure customer and staff needs are met; demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless services. Responds to and resolves various complaints, issues, inquiries, and problems as authorized and in accordance with established policies and procedures.

Minimum Qualifications

High School diploma or GED PLUS five (5) years of experience in pool operations, recreational pool maintenance or related field AND at least two (2) years experience in a supervisory role. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy. Licenses/Certification(s) Valid driver's license required. Position requires an acceptable driving record in accordance with City of Las Cruces policies. Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification required within six (6) months of hire.

Knowledge, Skills, and Abilities

Knowledge of principles, practices, methods and techniques of aquatic facility operations and maintenance; swimming pool maintenance; operation and maintenance of swimming pool mechanical systems, including but not limited to, filtering, chemical injection, pumping, cleaning, electrical, and plumbing systems; motors, pumps, filters, chemical feeders, and related mechanical pool equipment; mechanical systems associated with aquatic facilities; federal, state, and local regulations governing public aquatic facilities; occupational safety practices and hazardous chemical handling; preventative maintenance planning and facility operations management; operation of specialty tools and gauges required for monitoring and testing systems, including chemical test kits; Federal (EPA) regulations on handling of hazardous chemicals; current principles of record keeping and records management; principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques; occupational and environmental safety and health hazards, and safety practices; safe and effective use and maintenance of related tools, materials, and equipment; current methods and standards for preparing effective business correspondence; correct English usage, grammar, composition, spelling, punctuation and vocabulary; business and personal computers and related software applications; City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position. Ability to diagnose operational issues affecting aquatic systems and provide technical direction for repairs; perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions; collect applicable information and maintain accurate and timely records; maintain confidentiality of information and data; communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction; prepare and present accurate and reliable information and reports; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; safely and effectively operate relevant tools, equipment, and motorized vehicles; navigate across even and uneven surfaces; Use hand and power tools and motorized vehicles and equipment; swim; perform basic reading, writing and mathematics; follow written and oral instructions; read and interpret technical and operational manuals, blueprints, and diagram; timely and accurately enter data and update records using various mediums and formats; take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to enusure achievement of goals and objectives. Skills in hand, power tool, and equipment use; reading, understanding, and applying relevant rules, ordinances, codes, regulations, policies, and procedures; effectively managing assignments; responding to inquiries timely and within the scope of delegated authority; responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions; effectively working independently, or as a team member, in various environments with changing priorities; preparing and presenting various reports, documents, forms, and correspondence; researching information, analyzing data, maintaining accurate records, and updating information in various mediums and formats; operating a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; demonstrating appropriate and effective interpersonal communication and conflict resolution skills; performing highly effective support in assigned areas.