Freight Pay Analyst

Job Description

The Opportunity

Our client, an established contract manufacturer of consumer and household products, is hiring a Freight Pay Analyst to own carrier invoice audits and payment follow-up across multiple facilities.

You’ll compare invoices with contracted rates and shipment records, investigate charges such as detention and fuel surcharges, and work with carriers and Accounts Payable to resolve discrepancies. You’ll also improve how invoices, approvals and disputes are tracked so valid invoices move through the process on time.

This opportunity will suit someone who understands transportation billing, enjoys investigating discrepancies and takes ownership of resolving issues and improving day-to-day processes.

Key Responsibilities

• Manage freight invoices: Receive, organize and review carrier invoices, verify shipment details, assign the correct location and payment centre, and track invoices through approval and payment.
• Audit transportation rates: Validate linehaul charges, fuel surcharges and other costs against carrier contracts, rate agreements and supporting shipment records. Identify overcharges and obtain corrections or credits.
• Validate accessorial charges: Review detention, layover, truck ordered not used (TONU), lumper, stop-off, redelivery and other charges for accuracy, supporting documentation and compliance with agreed terms.
• Investigate detention: Work with facilities to confirm appointment, arrival, loading/unloading and departure times. Determine whether charges are valid under carrier agreements and dispute unsupported charges.
• Resolve carrier inquiries: Serve as the primary transportation contact for invoice and payment questions, provide status updates and follow billing disputes through to resolution.
• Coordinate with Accounts Payable: Provide approved, properly coded invoices to AP teams, resolve missing information and follow up on delayed or rejected invoices.
• Monitor payment performance: Track aging invoices and outstanding freight liabilities. Follow up with carriers, facilities and AP to support payment within applicable carrier terms and the company’s 30-day payment target, documenting and escalating exceptions.
• Improve the freight payment process: Identify and implement practical improvements with Transportation and AP to make a manual process more reliable. Improve how invoices are matched, approvals are tracked, exceptions are documented and overdue items are escalated.
• Report and analyze: Maintain weekly reporting on invoice aging and payment status. Track recurring billing errors, disputes, credits and audit savings, and support freight spend reporting and analysis.

Qualifications

• At least three years of relevant experience in freight audit, carrier billing, transportation payables, logistics or a related field.
• Hands-on experience auditing carrier invoices against contracted rates or rate agreements, checking supporting shipment records and following discrepancies through to resolution.
• Working knowledge of fuel surcharges and transportation accessorials. Experience validating detention and disputing unsupported charges is preferred.
• Intermediate to advanced Microsoft Excel skills, with the ability to maintain accurate invoice tracking and reporting.
• Strong attention to detail, analytical judgment and the ability to manage a high volume of invoices.
• Clear, professional communication skills and confidence following up with carriers, facilities and Accounts Payable.
• Strong organization and time-management skills, with the ability to work independently in a remote environment.

Preferred Experience

• Freight audit and payment experience involving truckload and LTL carriers.
• Experience with ERP or TMS systems.
• Coordination with Accounts Payable across multiple facilities.
• Practical improvements to invoice tracking, reconciliation or approval processes.

What Success Looks Like

Accurate freight charges, well-supported approvals, timely resolution of disputes and clear visibility into outstanding invoices. You’ll help reduce unnecessary transportation costs, strengthen carrier relationships and build a more reliable freight payment process.