Front Desk Supervisor
Atrium Hospitality
- # Front Desk SupervisorApplylocations: Concord, NCtime type: Full timeposted on: Posted Todayjob requisition id: R48879Hotel :Concord Embassy Suites### ### ### ### 5400 John Q. Hammons Dr. NW### ### Concord, NC 28026### ### ### ### Full time### ### Compensation Range : 18.05*Compensation is determined based on a variety of factors, including experience, skills, qualifications, and the specific location of the role. Actual pay may differ depending on these factors.*### ### **What’s in it for you?**The **Atrium SPIRIT** is a belief in the power of ***Service****, **Perseverance**, **Inclusion**, **Respect**, **Innovation***, and ***Teamwork*** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, work together to overcome challenges, and are passionate about positively impacting those around us.* **Career Growth & Learning** – 40% of our management hires are internal promotions!* **Invest in Your Future** – 401(k) plan with company match.* **Comprehensive Health Coverage** – Medical, dental, and vision insurance options.* **Paid Time Off & Vacation** – Enjoy exclusive Atrium Traveler and brand discount programs to explore new destinations* **Perks That Fit Your Life** – Enjoy DailyPay, wellness programs, tuition reimbursement, and exclusive discounts on your favorite brands and services.* **Purpose & Impact** – Make a difference through Atrium’s community service and volunteer programs.### ### **Job Description****What You Will Do*** Supervise daily front desk operations, ensuring smooth check-ins, check-outs, and everything in between.* Coach, train, and motivate front desk associates—you're the team’s go-to guru.* Handle guest concerns with grace, urgency, and a can-do attitude that sets the tone.* Monitor cash handling, shift reports, and compliance with brand and safety standards.* Jump in wherever needed—whether that’s answering phones, updating the reader board, or helping with VIP arrivals.**What We Are Looking For*** Customer service and leadership experience – You’ve led teams, kept things calm under pressure, and know how to create a welcoming vibe.* Strong communication skills – You’ll coordinate with guests, staff, and other departments like a pro.* Detail-oriented and organized – From shift reports to guest requests, you keep the little things from becoming big problems.* Tech confident – Hotel systems, emails, reports—nothing fazes you.* Able to lift 50 lbs and stay on your feet – Because leading by example sometimes means grabbing a luggage cart.**Why Atrium:**Hear it from Maria: For anyone considering a career with Atrium, I highly recommend it. The company is big on internal promotions, and there are always opportunities to grow, whether it happens right away or down the road.\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
- J-18808-Ljbffr Atrium Hospitality
Vacancy posted 3 days ago
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