County Office Manager

$39.11 - $62.58 Hourly

$81,349 - $130,159 Annually

This position is a Pay Band C11

Posting Details

At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives or children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of children, youth, and families across our state. We are committed to building a compassionate, skilled, and dedicated workforce that works collaboratively to ensure safety, promote well-being, and strengthen families. Whether you are in the field supporting families face-to-face, working behind the scenes to improve systems, or helping to shape the agency from a leadership level, your work here has purpose and long-lasting impact. Join a team that values integrity, resilience, and service and be part of meaningful change for New Mexico's future.

THIS POSTING MAY BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.

*APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME, RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES*


Why does the job exist?

Incumbent is responsible for managing the daily operation of the Grant and Catron, County Protective Services field offices, acting accordingly with the mission and vision of the agency, as well as utilizing Continuous Quality Improvement (CQI) process in practice to achieve positive outcomes. The primary function is to monitor and supervise all functions of the local county office regarding programs, policies, procedures, service delivery, budget and personnel.


How does it get done?

• This position manages the daily operation of placement field staff so as to permit the attainment of federal national standards and performance based budget measures. (40%);

• Work to ensure that principles of quality practice through adherence to policies and procedures are met in protective services cases. (25%);

• Adherence to administrative management principles in the areas of budget, personnel, and general office management. (25%);

• Develop and maintain a positive relationship with staff, other agencies and community partners. (10%).

Who are the customers?

Experience as it relates to:

• Working directly with Children, Youth, and their families;

• Partner with Community Service providers as it relates to Children, and Youth;

• Working with Youth in a school setting;

• Determining eligibility for services that might be needed for the Children, Youth and Families;

• Conduct and complete assessments of safety, risks, strengths, and family needs;

• Developing Safety plans for the Children, Youth and Families;

• Participate in multidisciplinary meetings;

• Identify, provide, and/or arrange timely assessments/evaluations/ interviews;

• Conduct medical case management activities for eligible clients.

Minimum Qualification

Master's Degree in any field of study from an accredited college or university and four (4) years of experience in the management and direct provision of child welfare services, policy and procedure writing, and program research and development. Any combination of education from an accredited college or university and/or direct experience in child welfare totaling ten (10) years may substitute for the required education and experience.


Employment Requirements

Must possess and maintain a valid Driver's License. Pre-employment background investigation is required and is conditional pending results.


Working Conditions

Work is performed in an office setting: late hours, weekends, on-call and callback work may be required. Will be exposed to regular periods of video display terminal and keyboard usage and stressful situations. Travel may be required. Possible exposure to irate clientele. Incumbent will work under stress and frequent time constraints.


Supplemental Information

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Agency Contact Information: Alicia Antes, View phone number on click.appcast.io. Email


For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.