Guest Room Attendant | Jacksonville Holiday Inn

Job Title

Housekeeping Staff

Job Description

Be available to work a flexible schedule, including weekends, holidays, and varied shifts.

Handle guest complaints ensuring guest satisfaction.

Maintains standards of quality and cleanliness throughout daily assignments.

Observes all house and safety rules, housekeeping room procedures, and security procedures.

Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.

Returns and restocks cart at end of shift.

Complete additional deep cleaning / seasonal cleaning functions as scheduled.

Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.

Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.

Ensures the confidentiality and security of all guest rooms.

Qualifications

Minimum one year cleaning experience; previous hotel experience preferred.

Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.

Knowledge of proper chemical handling.

Bilingual English/Spanish a plus.

Knowledge of local activities and attractions appropriate for clientele.

About the Team

Shaner Hotels has an exciting opportunity at our 98-room Holiday Inn Jacksonville E 295 Baymeadows . Conveniently located at the intersection of Interstate 295 and Baymeadows Road, our hotel provides easy access to downtown Jacksonville, the city's beautiful beaches, and many of Northeast Florida's top business, healthcare, and entertainment destinations.

Guests enjoy our prime location near St. Johns Town Center , The Avenues Mall , the University of North Florida , Mayo Clinic , and Florida State College at Jacksonville – South Campus . Outdoor enthusiasts can also explore the nearby Timucuan Ecological and Historic Preserve , offering miles of hiking, biking, kayaking, and other recreational activities.

Our full-service hotel features comfortable guest accommodations, an on-site restaurant and lounge, fitness center, outdoor pool, complimentary high-speed Wi-Fi, and approximately 4,000 square feet of flexible meeting and banquet space —one of the largest conference and event venues in the area—making it an ideal destination for corporate meetings, weddings, and social events.

If you're passionate about hospitality and committed to delivering exceptional guest experiences, Holiday Inn Jacksonville E 295 Baymeadows offers an outstanding opportunity to grow your career with Shaner Hotels . Join a team that values service excellence, collaboration, and professional development while helping create memorable experiences for every guest.

About Us

Shaner Hotel Group

Shaner Hotels is one of the hospitality industry's leading award-winning hotel owner-operators and management companies. Our growing portfolio includes more than 70 full-service, select-service, extended-stay, and resort properties, representing over 8,000 guest rooms across 14 states and three countries.

We proudly partner with many of the world's most recognized hospitality brands, as well as distinctive independent hotels, delivering exceptional guest experiences and operational excellence across every property.

Beyond hotel management, Shaner Hotels provides a comprehensive range of hospitality services for investors, hotel owners, and brand partners, including hotel development, design and construction, revenue management, e-commerce, sales and marketing, human resources, accounting, and operational support .

Whether you're joining one of our hotels or our corporate team, you'll become part of an organization committed to innovation, professional growth, and delivering outstanding hospitality. At Shaner Hotels, we invest in our people and provide opportunities to build rewarding careers across every area of the hospitality industry.

Job Info

Job Identification 236389

Locations 11083 Nurseryfields Dr, Jacksonville, FL, 32256, US

Brands Holiday Inn

Job Category Housekeeping & Laundry