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Senior Service Designer - Remote Experience Architect

Humana

Annapolis, MD
  • Remote job

Humana CenterWell is seeking a Senior Professional Service Designer to lead service design projects that improve patient, customer, and caregiver experiences. You will translate research into service concepts and actionable recommendations across our CenterWell lines of business. Responsibilities include planning discovery research, conducting interviews, mapping journeys, and delivering blueprints that align people, processes, technology, and data. Remote with travel as needed. #J-18808-Ljbffr Humana

Vacancy posted 3 days ago
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