Ar clerk

Responsible for entering customer payments into Sapphire, researching and reconciling discrepancies and credits on the customer account. Also responsible for updating and maintaining all aspects of their customer account portfolio - contact information, notes on account status, courtesy calls and handling customer requests. Work closely with sales and various departments to keep accurate notes on customer account status for delivery information and account payment status. Responsible for a high volume of customer accounts.

salary: $18 - $19 per hour
shift: First
work hours: 8 AM - 4 PM
education: High School

Responsibilities

• Perform collection procedures as outlined in SOPs; escalate to supervisor as needed
• Follow up and review accounts for compliance with Nevada credit law and SOPs notes, courtesy calls, etc.
• Cash application through various payment methods - checks/cash, EFT, Online Bill Pay, Drivers, NSFs and notify customer/sales of term changes
• Monthly statement distribution
• Work with sales and other departments to handle disputes on accounts
• Able to work independently without supervision
• Maintain an Account Portfolio of 1,000 accounts with accurate notes and terms for customers
• Ensure that customer service is held to the highest standard, maintaining good working relationship
• Ensure that customer accounts are reconciled and kept up to date with attention to detail and accuracy
• Ensure that customer questions are answered timely
• Accurately and effectively handle large volumes of orders and calls.
• Ensure that customer service is held to the highest standard, maintaining good working relationship with outside and inside contacts
• Responsible for problem solving with a positive and professional demeanor
• Able to work under time pressure and maintain/produce accurate customer records to reflect account status while providing a high level of service and efficiently resolving concerns posed by the customer

Skills

• AR
• Basic Accounts Receivable
• AR Billing

Qualifications

• Years of experience: 2 years
• Experience level: Experienced

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Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on click.appcast.io.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.