Business Operations Program Manager
$133.7k - $167.1kTerumo Blood and Cell Technologies
Requisition ID: 35123
At Terumo Blood and Cell Technologies, our 8,000+ global associates proud to come to work each day, knowing that what we do impacts the lives of patients around the world. For Terumo, for Everyone, Everywhere.
We make medical devices and related products that are used to collect, separate, manufacture and process various components of blood and cells. With our innovative technologies and service offerings, we touch a patient’s life every second of every day and are committed to continuing to increase the number of patients we serve. Advancing healthcare with heart.
With some of the best and brightest minds in the industry, an unmatched global footprint, comprehensive benefits and a distinct culture, Terumo Blood and Cell Technologies is a great place to work, grow and be part of a team that is focused on making a difference. Join us and help shape wherever we go next. You create your future and ours.
Job Summary
Reporting directly to the Plasma Business and Portfolio Management Director (Business Operations), the Business Operations Program Manager leads complex, cross-functional programs that support Plasma Business Unit strategic goals. This role supports R&D and operational goals and is responsible for defining program strategy, including business cases, budgets, and execution plans, while ensuring alignment with organizational priorities.
The position requires strong integrated program management skills to manage risks, dependencies, and competing priorities, ensuring efficient resource use and timely delivery of key milestones. Beyond coordination, the Program Manager owns program outcomes—driving accountability, improving performance, aligning stakeholders, and delivering measurable business results through disciplined execution and leadership.
Key Responsibilities
Integrated Program and Project Leadership
- Lead end-to-end delivery of complex, multi-project programs, integrating scope, schedule, budget, and resources into a unified execution plan
- Drive milestone execution, proactively managing dependencies, constraints, and cross-project impacts
- Provide a consolidated view of program health including timelines, risks, financials, and performance
- Manage cross-functional R&D programs for medical device systems (software, hardware, disposables)
- Lead core teams to ensure alignment and execution on business case, commercialization readiness, and resource planning
- Manage operational initiatives from end-to-end focus on business impact and priorities
Strategic Planning & Execution
- Support portfolio prioritization and alignment to business strategy
- Ensure KPIs and initiatives maintain clear “line of sight” to organizational objectives
Operational Excellence
- Drive process improvement through Lean/Six Sigma principles
- Improve delivery efficiency, scalability, and process consistency across programs and initiatives
Risk & Issue Management
- Identify, assess, and mitigate program risks and dependencies
- Escalate and resolve issues to minimize impact on timelines and outcomes
Financial & Value Management
- Develop and manage program budgets
- Track ROI and value delivery against evolving business cases
Reporting & Governance
- Establish structured program governance and performance tracking
- Deliver clear executive-level reporting on progress, risks, and outcomes
Cross-Functional Leadership
- Lead and influence teams across R&D, operations, and finance
- Drive stakeholder alignment, decision-making, and accountability without direct authority
Skills
- Ability to manage the full program and project lifecycle from initiation through close for medium to large, complex programs / projects
- Proven capability to lead multiple concurrent workstreams and projects with varying size, scope, and complexity
- Experience defining program strategy, including objectives, budgets, business cases, detailed work breakdown structures, and integrated schedules
- Strong ability to identify, assess, and proactively manage risks, dependencies, and opportunities across programs
- Demonstrated success driving execution of critical milestones and ensuring on-time delivery
- Expertise in managing program constraints, interdependencies, and cross-project impacts within resource limitations
- Ability to challenge teams and project managers to improve efficiency, reduce waste, and consistently meet commitments to deliver strategic initiatives and programs
- Skilled in aligning cross-functional teams and maintaining accountability for program outcomes
- Proficient in integrating financials, resources, and schedules into a cohesive program plan
- Strong focus on continuous improvement, operational excellence, and value delivery
Minimum Qualification Requirements
Education
Bachelor’s degree in technical or business discipline or, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.
MBA or graduate degree strongly desirable, equivalent of education and experience sufficient to successfully perform the essential functions of the job may be considered.
Experience
- 5 to 8+ years of proven experience in program management, operations, or project management
- Medical devices or regulated industry experience preferred
Certificates, Licenses, Registrations, Tools
- PMP (Project Management Professional) or PgMP (Program Management Professional) certifications are highly valued.
- Lean Six Sigma (LSS), Lean principles preferred
- Tools: MS Project, Smartsheet, Jira and PowerBI; strong proficiency in Microsoft Suite (excel, word, PowerPoint)
Physical Requirements
Typical Office Environment requirements include: reading, speaking, hearing, close vision, traverse, bending, sitting, and occasional lifting up to 20 pounds.
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Additional Physical Requirements
- Travel required (up to 15%)
- Hybrid Position with minimum 4 days / week in the office; if relocation required at canditate’s own expense
Target Pay Range: $133,700.00 to $167,100.00 - Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data
Target Bonus on Base: 10.0%
We anticipate this requisition will be open for a minimum of five days, from . We encourage your prompt application.
At Terumo Blood and Cell Technologies, we provide competitive total reward offerings that consist of compensation, benefits, recognition, along with a wealth of other well-being, work-life and recognition programs which support in unlocking the potential for you and your family. Included in our expansive list of benefits offerings are multiple group medical, dental and vision plans, a robust wellness program, life insurance and disability coverages, also a variety of voluntary programs such as group accident, hospital indemnity, critical illness, pet insurance and much more. To help you save for retirement, we offer a 401(k) plan with a matching contribution and for work-life balance we have vacation and sick time programs for associates. For us, it’s about protecting the personal welfare of our associates and their families, helping to achieve personal goals and offering those extra touches for convenience, security and overall peace of mind.
- Terumo Blood and Cell Technologies is part of Terumo Group, founded in 1921 and headquartered in Tokyo, Japan.
- In 2024, Terumo Blood and Cell Technologies reached $1.5 billion in revenue.
- We employ nearly 8,000 associates globally, with global headquarters in Lakewood, CO, U.S., and regional headquarters in Brussels, Buenos Aires, Singapore and Tokyo.
- We manufacture devices, disposable sets and solutions at our facilities in Belgium, India, Japan, Northern Ireland, the U.S. and Vietnam. Our global presence enables us to serve customers in more than 130 countries.
- Our core values help set our direction, guide our actions and keep us true to our corporate mission of contributing to society through healthcare.
- Respect – Appreciative of others
- Integrity – Guided by our mission
- Care – Empathetic to patients
- Quality – Committed to excellence
- Creativity – Striving for innovation
- We contribute to the Leukemia and Lymphoma Society (LLS), raising $2.4 million USD since 2025.
We are proud to be an Equal Opportunity Affirmative Action Employer. All applicants will be afforded equal opportunity without discrimination because of race, color, religion, sex, gender identity or expression, sexual orientation, marital status, order of protection status, national origin or ancestry, citizenship status, age, physical or mental disability unrelated to ability, military status or an unfavorable discharge from military service.
Terumo Blood and Cell Technologies is committed to providing a safe, healthy and secure working environment. Our Colorado campus locations are tobacco-free workplaces, and we maintain a drug-free workplace and perform pre-employment substance abuse testing and detailed background verification.
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