Assistant Director of Security - Hilton Hawaiian Village Waikiki Beach Resort

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Director of Security, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Hilton Hawaiian Village Waikiki Beach Resort is looking for their next Assistant Director of Security . Located on the widest stretch of beach in Waikiki. Our property boasts 5 hotel towers and over 150,000 sq ft of event space. Great benefits include discounted team member parking PLUS discounted hotel room stays for you and your family WORLDWIDE! If you are passionate, goal oriented and thrives with the outdoor elements, come and join the team! Join us where we know that you’ll love being a part of Hilton, the best hospitality company in the world!

Key Details:

• Supports leadership and daily oversight of the resort’s safety, security, and risk management programs
• Oversees security operations, patrol activities, and contract security services
• Conducts incident investigations and prepares detailed reports and documentation
• Coordinates emergency preparedness planning, response procedures, and crisis management efforts
• Manages workers’ compensation, general liability claims, and litigation support activities
• Oversees key control programs and lost & found operations
• Monitors and maintains security technology systems, including surveillance and access control
• Partners with Human Resources on workplace safety, employee incidents, and policy compliance
• Collaborates with department leaders to identify and mitigate operational risks
• Coordinates security support and logistics for resort events and special functions
• Serves as a liaison with law enforcement agencies, legal counsel, insurance representatives, and vendors
• Ensures protection of guests, team members, company assets, and resort property
• Leads, coaches, and develops security team members while promoting a culture of safety
• Maintains accurate records, investigations, claims documentation, and regulatory compliance
• Prioritizes competing responsibilities in a fast-paced, large-scale resort environment
• Utilizes strong communication, problem-solving, organizational, and leadership skills to drive operational excellence and guest safety

Responsibilities

Here's what you'll do during a typical day:

• Support safety and security operations: Assist the Director in overseeing all safety and security functions, including ensuring OSHA compliance, promoting safe work practices, and managing department systems, budgets, and policies.
• Oversee safety training: Assist in leading the coordination and administration of safety training programs, including CPR, fire and life safety, workplace violence prevention, and driver training
• Ensure property safety: Assist in directing security patrols of the hotel premises to identify and address safety risks, security threats, and undesirable conditions
• Support investigations: Assist in leading inquiries into accidents, thefts, property loss, and unlawful activities
• Direct emergency responses: Assist in leading responses to emergencies, including fires, medical incidents, and security threats
• Liaise with law enforcement: Act as a key contact for federal, state, and local authorities on security-related matters
• Inspire and develop the team: Recruit, train, supervise, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build a motivated and high-performing team

Qualifications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

#LI:BV1

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.