SMB Account Executive

SMB Account Executive | Ripple Fiber

We are looking for an SMB Account Executive to join our growing team in Westland, MI.

About Ripple Fiber

At Ripple Fiber, we deliver more than high-speed internet. We're creating a ripple effect by producing opportunities and brighter futures for the residents of the communities we serve. Join America's most innovative, industry-leading fiber internet company, and help shape the future.

We believe the biggest wave starts as a ripple.

About Our Culture

We are a dynamic, fast-growing, and innovative company driven by ambitious self-starters with entrepreneurial mindsets. Our fast-paced environment fosters creativity, collaboration, and initiative. We are people-centric, placing strong emphasis on employee experience, career growth, and professional development.

About the Role

Empower Local Businesses with Fast, Reliable Fiber Internet as an SMB Account Executive!

Are you a motivated and results-driven sales professional with a passion for helping local businesses thrive? Ripple Fiber is seeking an energetic SMB Account Executive to champion our business-class fiber internet solutions in your local market.

In this role, you'll identify and engage with small-to-medium business customers, build trusted relationships with owners and decision-makers, and drive growth through consultative selling. If you're a self-starter who thrives on exceeding goals and making an impact in your community, we want you on our team!

Responsibilities

Sales & Business Development:

• Prospect and qualify leads: Identify, research, and engage local businesses that can benefit from Ripple Fiber's internet solutions.
• Conduct sales presentations: Meet with business owners, executives, and IT leaders to understand their needs and present tailored solutions.
• Achieve sales targets: Consistently meet or exceed monthly and quarterly sales quotas through proactive outreach and effective closing.
• Develop and manage pipeline: Build and maintain a robust funnel of qualified opportunities in the CRM for accurate forecasting and follow-up.

Customer Engagement & Relationship Management

• Deliver exceptional customer experience: Guide prospects from first contact through installation ensuring clear communication and satisfaction.
• Build long-term relationships: Develop trust and rapport with local businesses to drive renewals, referrals, and long-term partnerships.
• Provide consultative support: Act as a trusted advisor to help customers understand the value of Ripple Fiber's services for their operations.

Collaboration & Team Alignment

• Coordinate with internal teams: Work closely with marketing, operations, and customer support to deliver on customer needs and resolve issues.
• Share market insights: Provide feedback from customer interactions to help refine product offerings and sales strategies.

Market Presence & Brand Advocacy

• Represent Ripple Fiber locally: Attend networking events, trade shows, and community activities to promote Ripple Fiber's brand and services.
• Stay informed on market trends: Keep current competitor offerings, pricing, and industry developments to maintain a strong competitive edge.

Qualifications

Required

• 2+ years of B2B sales experience, preferably in telecommunications, technology, or related industries.
• Proven success meeting or exceeding monthly sales quotas and performance goals.
• Strong interpersonal and communication skills with the ability to engage C-level executives and small business owners.
• Proficiency with CRM platforms (e.g., HubSpot, Salesforce) and pipeline management.
• Self-motivated, organized, and comfortable working independently in a field-based role.
• Valid driver's license and reliable transportation for local travel.
• Willingness to travel within the assigned region as needed.

Preferred

• Experience selling internet, fiber, or SaaS solutions to SMB clients.
• Existing relationships or network within the local business community.
• Familiarity with local market dynamics and small business operations.
• Demonstrated ability to manage complex sales cycles with multiple stakeholders.

Compensation & Benefits

• Base salary: $55,000
• Uncapped commission potential: $36,000+
• Comprehensive benefits package, including health, dental, vision, and 401(k) plans.
• Career advancement opportunities within a rapidly growing company.
• A collaborative and innovative work environment that values leadership and performance.

Take the lead & drive sales success with Ripple Fiber!

If you're a motivated sales professional looking for an exciting opportunity to interact with local businesses and grow your sales career, we want to hear from you!

Apply today by submitting your resume and cover letter.

Ripple Fiber is an equal opportunity employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Ripple Fiber is committed to providing veteran employment opportunities to our service men and women.