Administrative & Program Support Coordinator (ASC II)

Salary and Benefits Salary And Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,367.00 per month to $5,323.00 per month (Step 1 - Step 11). Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Support Coordinator II About Cal State East Bay Cal State East Bay\'s beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About The Position Under the general supervision of the Director of Diversity & Inclusion Student Affinity and Resource Centers (DISARC), the DISARC Office Manager serves as the primary administrative and operational support professional for the department. The incumbent coordinates a broad range of administrative, fiscal, human resources, payroll, scheduling, event, and office operations functions that support the effective delivery of DISARC programs and services. The position serves as the department’s front-line contact for students, faculty, staff, campus partners, and community members; provides lead work direction for student assistants; and ensures the timely completion of departmental processes, transactions, communications, and reporting requirements. The incumbent collaborates closely with DISARC professional staff, the Office of Diversity, Human Resources, Payroll, Procurement, and other campus departments to support department operations, events, budgeting, hiring, and compliance activities. Working in a fast-paced, high-volume environment, the incumbent exercises sound judgment, discretion, and attention to detail while maintaining confidentiality and fostering inclusive, professional, and responsive service. Regular in-person attendance and effective communication with diverse campus constituents are essential to the success of this position. Please Note: Review of applications will begin on July 14, 2026. Responsibilities Department Administrative Support Coordination Maintains the Director’s, management staff’s, and departmental leave electronic calendars. Maintains all departmental and organizational files including various spreadsheets. Coordinates room reservations for staff and intra-staff meetings and food service when needed. Schedules rooms through 25Live and runs reports. Assist staff members with travel arrangements including conference registration; travel logistics and travel reimbursements. Tracks office supply inventory and initiates reorders as needed; maintains departmental property records and ensures supplies and storage areas are organized and efficiently managed. Arranges meetings and conference calls; gathers agenda items, prepares agendas and supporting materials, and records meeting notes and action items for designated meetings. Handles a broad range of interpersonal contacts, including those at a higher level and sensitive in nature from on and off campus persons and organizations. Coordinates all telephone, IT and equipment needs for the department including office moves, equipment services, equipment and supply purchases, and proper document retention and removal of sensitive documents. Checks voicemail and answers inquiries from departments which might include the President’s Office. Prepares and assembles detailed reports, other materials, and correspondence. Handles all department incoming and outgoing mail/correspondence. Human Resource and Payroll Support Coordinates all processes related to onboarding new staff/students or separating staff/students, including key requests, requests for access, assisting appropriate administrator with separation clearance form and related paperwork. Coordinates access to appropriate systems for staff (PeopleSoft, campus logic, phone system, etc.). Prepares and ensures timely processing of HR/Payroll forms for all staff changes such as new hires, promotions and separations and for all student assistants. Enters absence/leave time in CHRS for staff/students when needed. Pick up department paychecks and distributes to staff on a monthly basis. Coordinates absence reporting and all related payroll forms and reports. Trains all new staff/students on Human Resources and Payroll policies and procedures including time off requests, departmental onboarding requirements, routine meetings, etc. Trains new and current staff on the online absence reporting system. Tracks all absence reporting, and notifies staff and supervisors on any changes that may affect their status and paycheck. In consultation with Human Resources & Payroll, provides support for questions on how to record time, partial days, overtime, etc. Works with Payroll to resolve issues or correct problems in systems as they occur. Fiscal Related Activities Collaborate with Director to process and track all budget and expense transfers. Reconciles with expenditures and provides supervisor with monthly budget status reports. Works with professional staff and Director to develop a system of structured and data driven requests for hiring and program expenditures with deadlines tied directly to financial purchasing requests, justification, approval and expenditure process times to ensure timely procurement of materials, delivery of program services and hiring of students. Processes purchase orders, service requests, and check requests for reimbursements and payments to vendors and staff. Maintains and reconciles monthly procurement credit card purchases and reports. Coordinates the purchase of new equipment and supplies, including brochures, University folders, name badges and name plates, etc. Handles contract and payments with all vendors. Monitor expenses (including student assistant salaries) to ensure they stay within budget and are recorded under the correct payroll/accounting codes. Make department purchases, submit requisitions, maintain University issued property log. Work closely with Executive Assistant in the Office of Diversity to manage, skill up, and strategize on efficient, accurate, and timely submission of required documentation, and completion of financial transactions on various financial software platforms and processes. Web and Publications Ensures department website(s) are updated biannually. Works with other campus departments to gather current information for any updates. Troubleshoots any issues including broken web links; works with ITS to resolve any issues. Analyzes content and structure to update websites and ensure that the site is user-friendly. Updates forms as needed with current branding. Special Projects and Events Assists with and participates in program events and projects. Provides and coordinates support for professional staff searches and external visits with other administrative staff Maintains student/alumni database and serve as liaison. Minimum Qualifications A fully functional knowledge of and skill in standard office procedures and practices. An ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and ability to clearly communicate orally and in writing. Ability to provide internal-facing and external-facing services with a customer service mindset. Knowledge of business mathematics beyond basic arithmetic. Ability to use and quickly learn new office support technology systems and software packages. Ability to work independently in setting up events and supporting cultural programming. These minimum qualifications would normally be obtained through a high school program, technical/vocational program, or equivalents combined with several years of related office work experience. Preferred Skills And Knowledge Demonstrated ability to work with the diverse student and employee population at Cal State East Bay. Bachelor\'s degree preferred; experience in an office management role is preferred. Strong organizational and multitasking skills. Ability to interact effectively with a wide range of individuals. Strong computer skills, including Microsoft Office, internet browsers, and email applications. Ability to create marketing materials using University and Center branding standards with Canva or similar design software. Experience working in a fast-paced environment and managing competing priorities amid frequent interruptions. Ability to facilitate dialogue and discussion among student staff using effective conflict resolution techniques. Experience providing lead work direction and support to student employees in a busy center environment. Familiarity with, or the ability to quickly learn, department, college, and University regulations, policies, and procedures. Understanding of student success programs, initiatives, and the resources available to support students. Ability to learn and effectively apply University student information systems and policies governing their use. Ability to gather, analyze, and report data. Working knowledge of, or ability to learn, financial management, accounting, and bookkeeping principles. Ability to learn and utilize the University\'s financial and accounting systems. Ability to research resources and processes that support DISARC program design and activities. Familiarity with, or ability to learn, University personnel policies and procedures, including hiring, payroll, and performance evaluation processes. Ability to maintain confidentiality and exercise sound judgment. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university\'s third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal State, East Bay provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. The CSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. #J-18808-Ljbffr