BDC Representative (CAG)
Competition Auto Group
Description:
BDC Representative
At Competition Automotive Group , we believe our associates are our greatest asset. We are currently seeking BDC Representatives to join and support our sales team. If you are looking for a career with an extraordinary company, we are the perfect choice. Come work for the BEST Auto Group in the business!
What We Offer:
- Medical and Dental
- 401(k)
- Paid time off and vacation
- Growth opportunities
- A great team environment and atmosphere
- Competitive base salary with monthly commissions
Responsibilities:
- Heavy inbound and outbound client inquiries from web leads, phone & email
- Short-term & long-term follow-up with clients in the customer relationship management system drive
- Speak with customers in a professional, well-spoken manner and be able to problem-solve
- Direct customer calls/questions/ concerns appropriately to the right party, including those available online.
- Log all activity in our CRM
- At least 1 year of experience in customer service
- Proficient in all basic computer operating systems, Windows, Google, Microsoft, etc.
- Must have strong customer service skills, phone & email etiquette
SCHEDULE : 5-day work week, which may include Saturdays or Sundays; 8-hour shifts may vary, starting with either opening or closing shifts.
Compensation details: 18-20 Hourly Wage
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