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Patient Advocacy & Experience Specialist

Westchester Medical Center Health Network

Westchester Medical Center Health Network seeks a Patient Advocate to act as a liaison among patients, families and ambulatory services, ensuring patient-centered care complies with regulations and the organization's mission. Under supervision, this role ensures high-quality advocacy, effective complaint management, service facilitation and service recovery. The incumbent advocates for patient needs, handles the Experience Line, educates staff, tracks complaints, and conducts follow-ups while #J-18808-Ljbffr Westchester Medical Center Health Network

Vacancy posted 4 days ago
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