Missile Defense Operations Support Cell Team Lead

Description

Our customer is the Defense Information Systems Agency (DISA) and acts as the provider of GIG/Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations. This position directly supports the DISA-provided GIG capabilities and services in the 24x7 DISA Global Field Command (DGFC).

The Leidos Digital Modernization Sector and Global Solutions Management-Operations II (GSMO-II) have an opening for a Missile Defense Operations Support Cell Team Lead at Hill AFB, UT .

This position requires U.S. citizenship and an active Secret clearance.

Primary Responsibilities:

• Lead a team of Leidos employees and sub-contractors. Responsible for defining the team’s direction and ensure that individual and team goals align with the organization and customer mission.

• Manage daily contractor operations, serving as the focal point for contractor assigned tasks, responsible for addressing and mediating performance issues.

• Foster an environment of employee growth and development, promoting continuous learning and provide opportunities for skill enhancement.

• Responsible for team staffing activities, as well as addressing performance concerns, resolving disputes or disagreements within the team.

• Provide guidance, support, and resources to help team members succeed and feel motivated to contribute their best work.

• Ensure MD OSC Technicians adherence to MDA source documentation, DOD polices, DISA circulars, local TTPs, and watch officer documentation. 

• Partner with engineering team to provide specifications for network architecture, evaluating and integrating new technologies to enhance current capabilities, and performing needs assessments.

• Analyze user requirements, concept of operations documents, and system architectures to develop solutions for network outages or other systems issues.

• Provide advanced troubleshooting and problem resolution of complex network problems.

• Interacts with customer and/or senior leadership regarding network engineering, technical considerations, and for associated problems, issues or conflicts.

• Work with DoD SATCOM Gateway facilities and deployed operators to troubleshoot and resolve SONET, IP and SATCOM network issues.

• Provide SONET/SDH/IP network support to include configuration of switches, routers, multiplexers, media converters, and modems.

• Utilization of diagrams, maps, cut sheets, and TSOs/SAAs/GAAs as source documentation for network configuration.

• Utilize ticketing applications to aid in customer problem tracking and resolution in all aspects of the network integral to our customer's communications.

Basic Qualifications:

• Requires BS and 4 – 8 years of prior relevant experience or Masters with 2 – 6 years of prior relevant experience. (Or equivalent combination of education and/or experience.)

• Hold DoD-8570 IAT Level 2 baseline certification (Security+ CE or equivalent) prior to start date.

• Able to work in a 24x7 shift work environment.

• Must have an active DoD Secret security clearance.

• Possess deep understanding of both Transport and IP network topologies.

• Prior Management experience in IT or Operations

Preferred Qualifications:

• Tech control facility or cyber transport experience

• Circuit actions and vendor experience

• IP architecture experience

• Telco NOC, inside or outside plant experience.

• Experience with MS Office suite, i.e. Outlook, Excel, Word, Access, PowerPoint, TEAMs

• Experience with one or more of the following: alarm surveillance, fault management, LAN maintenance, performance management, change management.

GSMO

If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.

Original Posting:

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range:

The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit .

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available at .

Securing Your Data

Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at View email address on apply.j-vers.com .

If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission .

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.