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Case Investigator Senior

$55k
Full-time

Arizona State University

Job Profile: Outreach Analyst 2

Job Family:

Outreach Programs

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary: $55,000.00 annually

The Case Investigator Senior in the Office of Student Rights and Responsibilities (SRR) provides thoughtful expertise to support student persistence and success. This position plays a significant role with the retention and success of students primarily via the determination of alleged violations of the Arizona Board of Regents (ABOR) Student Code of Conduct. The Case Investigator Senior engages with students, peers, and other members of the ASU community, with the goal of maintaining an environment that encourages reasoned discourse, intellectual honesty, openness to constructive change, and respect for the rights of all. The Case Investigator Senior may investigate individual student cases, student organization cases, Title IX cases, and any other cases that come before the Office of Student Rights and Responsibilities. This position reports to the Assistant or Associate Director of Student Rights and Responsibilities on the Tempe campus.

Essential Duties:

  • Investigating allegations of student misconduct with an emphasis on student development
  • Monitors the progress of assigned cases to provide students with the opportunity to consider the ways in which their conduct may define and impact their college experience, personally, and in relation to others
  • Ensure students understand their rights and responsibilities and apply appropriate administrative actions, educational interventions, and/or disciplinary sanctions
  • Ensures a complete investigative process while maintaining detailed letters and records, including the creation of comprehensive written investigative reports
  • Collaborates with the Dean of Students, Office of General Counsel, Title IX Coordinator, Provost, University Rights and Responsibilities, ASU Police Department, Counseling, Student Advocacy and Assistance, Athletics, Academic Partners, and community partners to aid in a student’s personal development through the conduct process
  • Serves as a liaison to ASU Housing staff in the administration of conduct cases from campus residential facilities, including providing guidance and support in all aspects of the ASU conduct system
  • Provides ongoing training, consultations, and policy interpretations to students, faculty, staff and community members in relation to the ABOR Student Code of Conduct and the conduct process
  • Supervises undergraduate and graduate student staff, as applicable
  • Performs other duties or projects, as assigned

Knowledge, Skills and Abilities:

  • Knowledge of the principles and practices pertaining to student conduct and student learning and development
  • Knowledge of management and supervisory principles and practices
  • Knowledge of budget management methods and techniques
  • Knowledge of strategic planning principles and practices
  • Knowledge of principles, concepts, and practices of organizational management
  • Skill in problem solving and decision-making. Skill in planning, analyzing and coordinating activities and establishing priorities
  • Skill in effectively managing, supervising and evaluating assigned staff
  • Skill with Program design and development
  • Skill in budget preparation and forecasting
  • Skill in communication
  • Skill in establishing and maintaining effective working relationships

Working Environment:

  • Use computers effectively - including inputting, reviewing and retrieving information, extended periods of viewing screen, and using mouse and keyboard

Desired Qualifications:

  • Evidence of a master’s degree in Higher Education, Counseling, Justice Studies, Social Work, Law Enforcement or a related field
  • Experience with student housing and handling behavioral issues within a residential setting
  • Experience with clubs and organizations, including fraternities/sororities and athletics
  • Experience organizing, coordinating, and prioritizing a large workload within a fast-paced environment
  • Experience serving a student population with cultural competence and sensitivity
  • Demonstrated knowledge of social media and public record searches/requests
  • Evidence of effective communication skills
  • Demonstrated knowledge of Microsoft Office applications
  • Experience with PeopleSoft and Maxient, or similar systems
  • Demonstrated knowledge of investigative techniques, student development and holistic approaches to conflict resolution
  • Demonstrated knowledge of Title IX, VAWA, FERPA, Clery, and other applicable laws and regulations
  • Experience conducting high-level investigations including alleged sexual harassment, sexual assault, or sexual violence
  • Evidence of training through ATIXA, ASCA, or comparable professional organizations
  • Evidence of training in FETI or other trauma informed training

Department Statement:

Educational Outreach and Student Services (EOSS) is committed to enrolling all qualified students at Arizona State University and assisting them in their academic success. EOSS provides a broad range of services and support to students and prospective students ranging from outreach efforts with K-12 schools, orientation programs for new freshman, bridge programs to assist the transition to a university environment, and a wide variety of services, programs and activities for enrolled students. EOSS has direct responsibility for multiple departments across four campuses, some of which include the Dean of Students, University Housing, Health Services, Counseling Services, Disability Resources, the Memorial Union, TRIO programs, Sun Devil Fitness, Student Government, Student Media, Career Services, Access ASU and others.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current employees, student workers seeking staff opportunities, and students applying for student worker positions must apply directly through the Workday Jobs Hub .

To be considered, your application must include all of the following attachments:

  • Cover letter
  • Resume or CV

Multiple documents may be uploaded in the attachments section. Alternatively, applicants may combine all required materials into a single PDF for submission. Please ensure uploaded documents are clearly labeled and include your name.

Please ensure your resume includes all employment information in month and year format, for example 6/04 to 8/14, along with job title, job duties, and employer name for each position. Your resume should clearly demonstrate how your experience and background meet the minimum and desired qualifications for this position. Incomplete applications or missing required materials may not be considered.

Important: Do not withdraw your application to make edits. Once an application is withdrawn, it cannot be edited, reactivated, or replaced with a new submission. If you have questions or need assistance, please contact The Office of Human Resources Talent Acquisition before the posting close date.

Graduate Assistant, Intern and part-time positions are counted as half time for experience equivalency, meaning one year equals six months of experience.

Only electronic applications will be accepted for this position. By submitting an application, you confirm that the information provided is accurate and complete.

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU’s Annual Security and Fire Safety Report is available online at You may request a hard copy of the report by contacting the ASU Police Department at View phone number on aiapply.co.

Relocation Assistance – For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit

ASU’s comprehensive benefits package is a key part of your total compensation. Visit the ASUCompensation Estimator

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.
Vacancy posted 2 days ago
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