Sr Director of Software Engineering- WIFI Networks

As a Senior Director of Software Engineering at JPMorgan Chase within Infrastructure Platforms, you will lead multiple engineering organizations responsible for delivering highly scalable, secure, and resilient technology solutions. You will define organizational strategy, drive execution across complex technology domains, and foster engineering excellence through innovation, modernization, and adoption of emerging technologies. Your leadership will influence technical direction across multiple teams while enabling the firm to remain at the forefront of industry best practices and technological advancement.

Job Responsibilities

• Lead multiple software engineering organizations and collaborate across technology domains to deliver strategic business and technology outcomes.
• Establish and execute engineering strategies that drive scalability, resiliency, security, operational excellence, and developer productivity across a large portfolio of applications and platforms.
• Define and scale engineering best practices, software development lifecycle (SDLC) standards, and technology modernization initiatives across multiple teams.
• Drive adoption of cloud-native architectures, automation, observability, resiliency engineering, and engineering efficiency practices.
• Lead the implementation of AI-enabled engineering capabilities and SDLC automation utilizing enterprise-approved tools, with a focus on quality, productivity, governance, and risk management.
• Establish engineering guardrails and governance frameworks that ensure secure, resilient, compliant, and traceable software delivery practices.
• Partner with product, architecture, infrastructure, cybersecurity, risk, and business stakeholders to deliver complex technology initiatives.
• Provide strategic leadership and direction to managers and engineering teams supporting multiple products, platforms, and technology functions.
• Manage multiple stakeholders and large-scale, cross-functional programs while balancing strategic priorities and operational execution.
• Serve as a trusted advisor to senior executives and technology leaders, influencing business and technology decisions across the organization.
• Champion a culture of innovation, inclusion, collaboration, accountability, and continuous improvement.

Required Qualifications, Capabilities, and Skills

• Formal training or certification in Software Engineering concepts and 10+ years of applied experience. In addition, 5+ years of experience leading technology organizations and managing complex technical challenges within a large-scale enterprise environment.
• Demonstrated experience leading large, geographically distributed, and cross-functional engineering teams.
• Deep expertise in software engineering principles, modern application architecture, distributed systems, and software delivery practices.
• Experience driving software engineering transformation initiatives, including modernization, automation, cloud adoption, and developer productivity improvements.
• Proven experience leading enterprise-scale adoption of AI-enabled engineering practices and software development automation utilizing approved enterprise technologies.
• Strong understanding of software engineering risk management, resiliency, security, controls, and governance within highly regulated environments.
• Demonstrated success influencing across highly matrixed organizations and delivering measurable outcomes at scale.
• Experience leading complex technology programs involving application design, development, testing, deployment, and operational stability.
• Extensive experience hiring, developing, mentoring, and retaining top engineering talent.
• Practical experience with cloud-native architecture, platform engineering, DevOps, CI/CD, site reliability engineering, and modern software delivery frameworks.
• Experience managing budgets, organizational planning, and vendor relationships.

Preferred Qualifications, Capabilities, and Skills

• Experience within the banking, financial services, or other highly regulated industries.
• Experience leading large-scale technology transformation initiatives across global organizations.
• Knowledge of platform engineering, developer experience, AI-assisted software development, and emerging engineering productivity technologies.
• Experience building and operating high-availability, mission-critical platforms serving global customers.
• Strong understanding of enterprise architecture, technology governance, and modernization strategies.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you-and the products you deliver-will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.

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