Telecommunications Technician - TS/SCI /w Poly

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Network and Telecommunications Job Qualifications: Skills: Communication, Group Problem Solving, Telecommunications Certifications: None Experience: 3+ years of related experience US Citizenship Required: Yes Job Description Enterprise Management Center / Global Enterprise Management (EMC/GEM) IT Facing Service Desk (IFSD) provides 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems. Transform technology into opportunity as a Telecommunications Technician III with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Telecommunications Technician III you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Technician III joining our team to provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems. Specifically, ISP provided and GW GES tools, databases, displays, logs, Standard Operating Procedure (SOP) documents and Knowledge Base (KB) articles are used to identify and validate event data, take SOP/KB specified administrative action, provide ticket based event tracking, and provide timely notification and routing of issues to support teams as required. The IFSD also coordinates with both ISP and GW GES watch staff for situational awareness and support actions, and with customers and support personnel to provide notification and response to event activity. In addition, IFSD personnel perform router and switch updates in support of security actions. Responsibilities Performs installation, maintenance and repair of telecommunications systems. Provide 24/7 mission and infrastructure monitoring, notification, administrative support, logging, ticketing and reporting for supported systems. Coordinate with both ISP and GW GES watch staff for situational awareness and support actions, and with customers and support personnel to provide notification and response to event activity. Perform router and switch updates in support of security actions. Qualifications Education: Associates of Arts or Associates of Science. Required Technical Skills: Security+ (IAT Level 2) or higher. Security Clearance Level: Active TS/SCI with polygraph. Required Skills and Abilities: Communication, problem solving, etc. Location: On-site. US Citizenship Required. Shift: Tuesday to Saturday, 9pm-5am. Benefits Comprehensive health and wellness packages. Internal mobility team dedicated to helping you own your career. Professional growth opportunities including paid education and certifications. Cutting-edge technology you can learn from. Additional Information Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA, TX San Antonio Total Rewards at GDIT: Our benefits package for all U.S.-based employees includes a variety of medical plan options, health savings accounts, dental plan options, vision plan, and a 401(k) plan offering pre‑ and post‑tax contributions up to IRS limits with a company match. We offer full‑flex work weeks where possible, paid vacation, sick and personal time, holidays, parental leave, military, bereavement and jury duty leave. Additional offerings such as short- and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness, business travel and accident insurance are also available. We regularly review our Total Rewards package to remain competitive and reflect what employees value most. Company Overview We are GDIT, a global technology and professional services company that delivers consulting, technology and mission services to U.S. government, defense and intelligence agencies. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate in 50 countries, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients we strive to create a safer, smarter world by harnessing deep expertise and advanced technology. Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans #J-18808-Ljbffr Dormont Manufacturing Co