Front Counter Team Member

Chick-fil-A Front of House Team Member – Job DescriptionAt Chick-fil-A, being a Team Member is more than just a job—it's an opportunity to grow, develop valuable skills, and make a positive impact. As a Front of House Team Member working for an independent Owner/Operator, you will help create a welcoming environment and provide every guest with the signature Chick-fil-A service and hospitality they expect.Our Front of House Team Members play an important role in creating an exceptional dining experience by serving guests with genuine care, accuracy, efficiency, and a positive attitude.Position Type / Employment Desired & PayFull-Time (FT) / Part-Time (PT)Front of House (FOH): $12/hourFlexible Shift: Receive an additional $1/hour premium on top of the base rate. Team Members selecting this option must have open availability and be able to work any shift as scheduled without restrictions on days or times. Scheduling is based on business needs. Flexible Shift is a full-time position with one additional day off each week.Chick-fil-A is closed on Sundays.Benefits & OpportunitiesVirtual Care Benefit: Convenient access to virtual healthcare services for the employee and up to 7 people in their householdClosed on SundaysFlexible scheduling for Full-Time and Part-Time Team MembersPositive, team-oriented work environmentCompetitive payScholarship opportunitiesLeadership and professional development opportunitiesLearn from experienced restaurant leaders and an independent Chick-fil-A Owner/OperatorOpportunities to develop valuable customer service, communication, teamwork, and leadership skillsIntentional growth and development to help Team Members reach their professional goalsFront of House Roles & ResponsibilitiesAs a Front of House Team Member, you may work in areas such as the front counter, dining room, drive-thru, order taking, cash handling, beverage preparation, order fulfillment, and guest service.Responsibilities include:Welcome and greet every guest with a friendly and positive attitudeProvide attentive, courteous, and genuine Chick-fil-A hospitalityCreate and maintain appropriate eye contact when interacting with guestsSpeak clearly and enthusiastically while creating positive connectionsTake and fulfill guest orders accurately and efficientlyHandle payments and cash transactions responsiblyMaintain a clean, organized, and welcoming dining and service environmentRespond to guest needs and concerns with professionalism and careCommunicate effectively with guests, leaders, and fellow Team MembersMultitask and work with a sense of urgency while maintaining accuracy and qualityDemonstrate teamwork, dependability, adaptability, and a willingness to serveHonor and support the restaurant's vision, values, and standardsFollow all Chick-fil-A procedures, service standards, safety requirements, and dress codeRemain active and work on your feet for extended periodsPerform other Front of House duties as assignedQualifications & RequirementsWe are looking for individuals who:Are consistent, dependable, and punctualHave a cheerful and positive attitudeGenuinely enjoy serving and helping othersDemonstrate strong customer service and interpersonal skillsCommunicate clearly and professionallyAre detail-oriented and able to multitask in a fast-paced environmentWork well independently and as part of a teamAre willing and able to work the availability required for the positionAre available to work Fridays and SaturdaysCan stand and remain active for extended periodsCan safely lift and carry up to 50 lbs. as neededAre willing to learn and uphold Chick-fil-A's standards of hospitality, service, and excellenceImportant NoteMost Chick-fil-A® restaurants are independently owned and operated. Each Owner/Operator makes their own employment decisions and establishes their own employment policies, compensation, benefits, and job requirements.Work scheduleWeekend availability