Bilingual Coordinator

Bilingual Interviewer / ESL Coordinator (English/Spanish)

Overview

MAU is seeking a Bilingual Interviewer / ESL Coordinator to support recruitment and onboarding for a key client in the Upstate. In this role, you will screen and interview candidates, coordinate hiring activities, and provide bilingual (English/Spanish) support throughout the hiring process.

You’ll play a key role in delivering a positive candidate experience by guiding applicants through interviews, orientations, and onboarding—while ensuring accurate communication and compliance.

Key Responsibilities

Recruiting & Interviewing

• Screen and pre-qualify applicants using staffing software based on client hiring requirements
• Conduct bilingual (English/Spanish) behavioral-based interviews
• Translate interview notes and candidate documentation into English within the Applicant Tracking System (ATS)
• Administer and evaluate candidate assessments in partnership with Staffing Specialists
• Source candidates through job boards, company website, and other recruiting channels

Candidate Coordination & Support

• Schedule and manage interviews, orientations, and assessments
• Communicate job offers and coordinate orientation scheduling for ESL candidates
• Manage candidate pipelines and maintain accurate records
• Respond to candidate inquiries and provide timely follow-up

ESL Program Support

• Conduct and translate ESL orientations
• Provide in-person and phone interpretation support for workplace communications (e.g., coaching, disciplinary discussions, terminations)
• Assist ESL candidates during onboarding processes, including medical appointments and required paperwork
• Coordinate and track candidate progress for pre-employment requirements

Administrative & Operational Support

• Maintain daily interview schedules and ensure adherence to hiring timelines
• Perform data entry and maintain accurate applicant records
• Support front desk and receptionist duties as needed
• Ensure compliance with MAU policies and employment regulations
• Partner with internal teams to support hiring goals and resolve issues

Client & Compliance Support

• Collaborate with client teams and represent MAU professionally
• Maintain knowledge of job requirements and client expectations
• Follow all safety guidelines and participate in required training
• Ensure adherence to state and federal employment regulations

Key Competencies

• Strong communication and interpersonal skills
• Bilingual proficiency (English/Spanish)
• Organizational and time management skills
• Customer-focused mindset
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and accuracy
• Team collaboration and adaptability
• Sense of urgency and results orientation

MAU Core Competencies

• Ethical conduct
• Personal effectiveness and credibility

Qualifications

Required

• High school diploma or GED
• 1–3 years of experience in customer service, retail, or a professional environment
• Experience working directly with the public
• Professional communication skills in both English and Spanish

Preferred

• Experience in staffing, recruiting, or manufacturing HR
• Familiarity with Applicant Tracking Systems (ATS)
• Associate’s or Bachelor’s degree in Business, HR, Communications, or related field
• HR or staffing certifications

Work Environment

This role is based in a professional office setting with occasional time spent at client locations, including manufacturing environments. Conditions may vary from standard office settings to non-climate-controlled or cleanroom environments.

Physical Requirements

• Ability to sit or stand for extended periods (up to 8 hours)
• Ability to walk and climb stairs as needed
• Occasionally lift up to 15 lbs

Travel

• Up to 10% travel with minimal overnight stays

Career Growth Opportunities

This position offers a pathway to roles such as:

• Staffing Specialist
• Sr. Staffing Specialist
• Staffing Supervisor
• Recruiting or Branch Coordinator
• On-site or Corporate Support roles

Equal Opportunity Employer

MAU is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Women, minorities, veterans, and individuals with disabilities are encouraged to apply.