Medical Receptionist / Front Desk Coordinator

Job Description

Job Description

Benefits:

• Competitive salary
• Employee discounts
• Training & development

Medical Receptionist / Front Desk Coordinator

Job Type: Part-time/Full-Time

Location:

• Dr. Philips, FL. 32819

About the Role

We are seeking a Medical Receptionist / Front Desk Coordinator to support patient experience and front desk operations in a private medical practice setting. This position will start as a part-time job for the first 3-6 months and then transitioned to full-time.

Anderson Longevity Clinic@ is a patient-focused, cash-pay longevity clinic dedicated to helping individuals optimize their health, vitality, and confidence through personalized, evidence-based care. Our clinic specializes in hormone replacement therapy, medical weight management and weight loss, peptide therapies, advanced laboratory testing, and anti-aging medicine, all delivered in a calm, supportive environment.

As the front desk receptionist, you play a key role in creating a welcoming first impression, supporting a smooth patient experience, and helping our patients feel informed, respected, and cared for from their very first interaction.

This role is ideal for someone with experience in healthcare administration, patient scheduling, or medical office support who enjoys organization, communication, and delivering a calm, professional patient experience.

What Youll Do

• Serve as the first point of contact for patients in a medical office setting
• Manage appointment scheduling, confirmations, and calendar coordination
• Support front desk operations and daily clinic flow
• Answer phones, texts, and emails using professional healthcare communication standards
• Assist with patient intake and administrative documentation
• Maintain organized systems within an electronic medical records (EMR/EHR) environment
• No insurance billing, verification, or prior authorizations required

What Were Looking For

• Experience as a medical receptionist, front desk coordinator, or patient services representative, two or more years of customer service experience is preferred
• Confident communicator (phone + in person), proficient in English
• Organized, detail-oriented, and calm under pressure
• Naturally warm but professional
• Comfortable discussing premium services (without selling)
• Takes ownership and accountability
• Understands that kept appointments = patient care + business health

Medical front desk experience is a plus mindset matters more .

Compensation & Growth

• Base Pay Range (Full-Time)
• $18.50 $22.50 per hour
• (Approximately $38,500 $46,800 annually, after initial 3-6 month part-time period, based on a full-time schedule)

Compensation within this range is based on experience, communication skills, and ability to take ownership of front desk operations in a patient-focused, cash-pay medical environment.

Performance Bonuses

• This role includes performance-based bonuses, for full-time candidates, is tied to appointment retention, schedule integrity, and patient experience. Team members who take ownership of the schedule and patient journey are rewarded directly for protecting clinic revenue.

Growth Opportunity

• Clear performance expectations and pay progression are built into the role, with opportunities for increased compensation as responsibilities and clinic impact grow over time.

Benefits & Work Environment

• Predictable daytime schedule
• No insurance billing stress
• Cash-pay, patient-focused environment
• Small, collaborative team
• Direct impact on clinic success
• Growth opportunity as the clinic expands

Responsibilities

• Provide exceptional, compassionate, and ethical service in all interactions with patients
• Answer and direct phone calls to appropriate staff
• Greet and room patients upon arrival for appointments
• Make appointments utilizing the Acuity Scheduling portal
• Process payments utilizing the Authorize.net portal
• Maintain patient records utilizing the Practice Fusion portal
• Proactively organize and prepare clipboards and appropriate documentation for patient appointments
• Patiently and thoroughly answer in-scope patient questions that may include, but is not limited to, appointments, billing, or the mission of ALC in a timely manner
• Direct patients to the appropriate resources
• Participate in all sales initiatives, including but not limited to, encouraging and soliciting patient referrals as appropriate
• Assists with maintaining the appearance of the clinic front of house
• Complete all initial and future franchisor required training within the required timeframe
• Additional tasks and responsibilities as assigned or outlined in Anderson Longevity Clinic Operations Manual

Requirements:

• High school diploma or equivalent
• Ability to work collaboratively within a team environment while maintaining a professional demeanor.

How to Apply:

Please apply directly through this platform by submitting your resume.

• Qualified candidates will be contacted for a brief phone conversation, followed by an in-person interview.
• We value professionalism, communication skills, and a genuine interest in patient experience and personalized care.

Equal Opportunity Statement

Anderson Longevity Clinic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.