Front Desk Assistant Manager
Rosen Hotels & Resorts
The Front Desk Assistant Manager is responsible for greeting and registering guests, providing outstanding customer service, upselling hotel outlets, handling basic guest complaints, and settling accounts at the end of their stay. This role supports the Front Desk Manager with day-to-day operations and requires strong multitasking, detail orientation, conflict management, and decision-making skills. The Assistant Manager will assign duties and monitor performance to ensure adherence to hotel policies and procedures. Responsibilities Support the Front Desk Manager with daily operations and tasks as directed. Assign duties and observe performance to ensure compliance with hotel policies and procedures. Appraise employee performance, reward and discipline staff, and address complaints and issues. Collaborate with staff to maintain labor budgets and directly approve schedules and timecards. Support the Front Desk Supervisor, Coordinator, and Agents with operations, including training and guest check-in/out. Work with Sales and Finance to review and resolve billing discrepancies. Investigate and resolve guest complaints in coordination with the Director of Sales (DOS) and Manager on Duty (MOD). Ensure detailed documentation of incidents when providing compensation. Monitor and report any suspicious behavior. Maintain a positive work environment for all staff, including those outside the Front Desk. Maintain a flexible work schedule to support the hotel in the event of a natural disaster. Comply with the company's drug‑free and tobacco/nicotine‑free policy. All other duties as assigned. Experience and Qualifications Minimum 3 years of previous Front Desk experience required. Minimum 2 years of previous leadership experience required. Strong leadership and interpersonal skills. Ability to manage multiple tasks and prioritize effectively. Excellent problem‑solving and conflict resolution abilities. Ability to lift- up to 25 lbs. consistently and 50 lbs. infrequently. Must be able to legally work in the USA. Education and Certification(s)/License(s) High school diploma or equivalent preferred. Benefits Affordable Health and Dental Insurance On‑site Medical Center Competitive Compensation Holiday Pay Birthday Pay Paid Vacation Paid Personal Days Tuition Reimbursement Higher Education Scholarships 401(k) Retirement Savings Plan Hospitality and Dining Discounts Family Outreach Center and Many More Benefits We are proud to be an equal opportunity employer and a drug and nicotine‑free workforce. #J-18808-Ljbffr
$18 - $20 per hour
...Front Desk Receptionist - Patient Coordinator Join Max Health in Huntsville, AL, as our next full-time Front Desk Receptionist - Patient... ...advocates. Between organizing files, updating records, and assisting with social media content, you keep the front office humming,...SuggestedHourly payFull timeWork at officeMonday to ThursdayFlexible hoursDay shift$56k - $70k
...Job Title Assistant Front Office Manager Job Description Assists the Front Office Manager in administering front office functions and supervising... ...Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to...SuggestedWork experience placementLocal areaShift workAfternoon shift- Join to apply for the Assistant Front Office Manager role at Hyatt . At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt...SuggestedFull timeFlexible hours
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$15.75 per hour
Job Description We’re looking for a bright, energetic Office Assistant to join our Havertys Team. Advance your career with Havertys,... ...environment Answer incoming calls, distribute messages, and manage store voicemail Handle customer complaints and follow up on service...SuggestedDaily paidPart timeWork at officeMonday to FridayDay shiftAfternoon shift$38k - $42k
...first impression. Answer and direct incoming phone calls. Manage front desk operations and maintain an organized reception area. Schedule... ...meeting rooms. Handle incoming and outgoing mail and deliveries. Assist with filing, data entry, and general administrative tasks....Full timeWork at office- ...Small company is currently hiring an Office Assistant (Receptionist). The position is full time Monday through Friday from 9:00 a.m. until 5:30 p.m. Overtime is offered. The company provides benefits. It includes medical, dental and vision and paid time off. This is a...Full timeCasual workCurrently hiringWork at officeMonday to Friday
- ...and 3rd party channels, ensuring rate integrity, commissions, and smooth guest experiences across seasons. You will train agents, manage VIP and special reservations, and maintain strong service standards in a fast-paced, hospitality-driven environment at Evermore’s resort...
- ## Assistant Front Office Manager - Loews Hotels Universal OrlandoApplylocations: FL - Orlando - Lakewood Regional Support Bldg: FL - Orlando - Universal... ..., consistently exceeding guest expectations at the front desk and in concierge services.**Who You Are**:* A natural...Summer workWork at officeShift work
- ...Clerical - Admin Assistant/Secretary II Provide administrative support to a department and/or Manager. Duties include general clerical, receptionist and project based work. Project a professional company image through in-person and phone interaction. Primary Responsibilities...Work at office
$20 per hour
...presenting you to our top clients who are looking for Administrative Assistants. Our recruiting staff gives you an advantage over your... ...competition by promoting your strengths and assets directly to hiring managers while helping you to be more prepared for your interviews....Contract workWork at office- ...We are seeking a remote Reservation Assistant to help customers book, update, and confirm travel reservations. You will provide friendly support to ensure details are accurate and clients have smooth travel arrangements. Responsibilities Assist customers with booking...Full timePart timeRemote work
- ...Assistant Business Office Manager (ABOM) Palm Garden Are you an Assistant Business Office Manager who enjoys helping others and making a real difference in people's lives? Join Palm Garden a trusted provider of post-acute care across Florida. Our team is focused...Daily paidWork at officeImmediate start
- ...company is seeking a reliable and detail-oriented Reservationist to join our team. As a Reservationist, you will be responsible for managing reservations, ensuring smooth and efficient operations and providing excellent customer service. The ideal candidate should have...Shift work
- Reservation Clerk With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! ELS is hiring for the position of Reservation Clerk in Orlando, Florida. What you'll do: The Reservation Clerk...
$20 per hour
...Full-time Description The Administrative Assistant to the Parish enhances the effectiveness of the administration by coordinating... .... Develops and maintains effective records and information management systems, including a current and accurate filing system....Full timeWork at officeWeekend workAfternoon shift$28 - $36 per hour
...About the job Office Administration Work - Support Assistant Office Administration Work - Support Assistant - Remote Pay:... ...approach to recurring tasks Ability to work independently and manage time effectively Ability to maintain a suitable home...Hourly payFull timePart timeWork at officeRemote workWork from home$15 - $23 per hour
...Medical Office Receptionist / Administrative Assistant - Full-Time Rose Healthcare... .... In this role, you will work at the front desk assisting our patients and other... ...~ Excellent organizational and time management skills. ~ Ability to work effectively...Full timeWork at officeImmediate start$47.67k - $65k
...EXECUTIVE ASSISTANT I (T235602) The Department of Microbiology is pleased to invite applications for the position of Executive Assistant... ...is ideal for a results-driven professional who excels in managing complex tasks with discretion, initiative, and exceptional organizational...Work at officeShift workDay shift- ...Hillpointe, a real estate development and investment firm, seeks an Executive Assistant to provide high-level administrative support to senior leadership in a fast-paced environment. The role manages calendars, coordinates travel, prepares agendas and reports, drafts...
$25 - $31 per hour
...Executive Assistant, Winter Park FL – Immediate Contract to Hire Jobot Consulting is hosting this position. This opportunity is available... ...high‑level administrative support to the executive team by managing an active calendar of appointments, arranging complex and detailed...Hourly payContract workWork at officeLocal areaImmediate startFlexible hours- ...Executive Assistant The Executive Assistant provides high-level administrative and operational support to the North America Managing Director while ensuring the efficient day-to-day operation of the Orlando Corporate Office. Approximately 60% of the role will support...Work at office
- ...Job Description Job Title: Executive Assistant (Full-Time, On-Site) Location: 13495 Veterans Way, Suite 320 Orlando, FL 32827 Job Type... ...areas of the business. The ideal candidate is excellent in time management, extremely detail-oriented, and a very quick learner. This...Full timeWork at officeMonday to Friday
- ...HRM Direct Middleware Test Company is seeking a dedicated Personal Assistant to support a senior executive in Orlando. You will manage schedules, organize meetings, handle communications, book travel, prepare itineraries, and perform a wide range of administrative tasks...
- ...Position: Executive Assistant Location: Orlando, FL Job Id: 162 # of Openings: 1 About the Role The Executive Assistant provides high-level... ...flexible, with the ability to anticipate the needs of the CEO, manage both professional and personal‑related tasks with equal...Full timeWork at officeMonday to FridayFlexible hoursShift workWeekend workAfternoon shiftEarly shift
- ...Executive Assistant Full‑time Admin Office, Orlando, FL, US 8 days ago | Requisition ID: 1006 About Ronald McDonald House Charities®... ...recommend, and implement process and automation improvements. Project management: Assist in managing projects by tracking progress,...Full timeMonday to FridayFlexible hoursShift workDay shiftAfternoon shift
- ...provide automotive lidar sensors and solutions for advanced driver-assistance systems (ADAS) and for non-automotive applications including... ...Ops, Finance, IT, and Legal. Responsibilities Proactively manage and maintain executive schedules, including travel, internal and...Local areaRemote workFlexible hours
- ...is a fully integrated real estate development and investment management firm focused on developing market-rate workforce housing across... ...operations and contributes directly to overall success. Executive Assistant The Executive Assistant provides high-level administrative...Work at office
- ...Description The Executive Assistant – Golf will serve as a trusted partner to the President of TGL & WTGL, providing high-level administrative... ...-paced, high-growth environment. This role is responsible for managing complex scheduling, coordinating executive communications, and...Work at officeLocal area
- ...Executive Assistant You'll be the right hand to a CEO who moves fast and expects the same. You'll manage everything from daily operations and strategic scheduling to personal errands... ...the work shift - we offer stand / sit desks in our office Repetitive movements of hands...Work at officeShift work
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