Housekeeping Inspector

DESCRIPTION

POSITION TITLE : Housekeeping Inspector

REPORTS TO : Executive Housekeeper

ABOUT Hampton Inn | Home2 Suites San Antonio Riverwalk

The Hampton Inn | Home 2 Suites San Antonio, managed by Vista Host Management & Development Company, is nestled in the popular downtown area of San Antonio. Our 213-room property offers guests a perfect blend of downtown charm and modern comforts, with easy access to our Riverwalk and local restaurants and bars. With its welcoming atmosphere and convenient location near the charming downtown San Antonio, the Hampton Inn | Home 2 is a top-rated choice, providing a memorable and relaxing stay in the heart of San Antonio, Texas.

POSITION SUMMARY

The Housekeeping Inspector is responsible for checking rooms and public areas for cleanliness and assisting with the management of housekeeping and laundry operations. This role supports the housekeeping team through training, coaching, and open communication to achieve a positive work environment and outstanding guest service.

WHO IS THIS POSITION FOR?

The Housekeeping Inspector role is best suited for someone who:

• Has a keen eye for detail and is committed to maintaining high cleanliness standards.
• Enjoys training, coaching, and supporting housekeeping staff to ensure consistent service quality.
• Is proactive, organized, and capable of managing daily housekeeping tasks efficiently.
• Takes pride in contributing to a clean and welcoming environment for guests.

WHY JOIN OUR TEAM?

• Competitive hourly pay with opportunities for performance-based incentives.
• Vacation / Sick / Bereavement / Holiday Pay.
• Health/Vision/Dental Insurance.
• Life / STD Insurance.
• 401k.
• Employee Discounts (Brand Hotels & Company Hotels).
• Free, Third-Party Employee Assistance Program (personal and professional).
• Opportunities for growth within Vista Host's expanding portfolio.

DUTIES AND RESPONSIBILITIES

• Support housekeeping staff through training, coaching, and open communication to ensure high performance and efficiency.
• Clean & Inspect the cleaning of guest rooms, public areas, and back-of-house spaces, ensuring compliance with health, sanitation, and safety standards.
• Issue assignments to housekeeping staff, taking into account special requests and areas of focus to maintain smooth operations.
• Distribute supplies and goods to staff at the start of each shift, managing inventory and controlling expenses.
• Respond to guest requests, concerns, and issues promptly to ensure guest satisfaction.
• Log items into the Lost and Found and manage guest inquiries related to lost property.
• Follow emergency procedures to protect hotel guests, staff, and assets.
• Adhere to attendance rules and maintain regular availability for scheduled shifts.
• Perform other job-related duties as assigned by management.

POSITION REQUIREMENTS

• Must be able to communicate effectively, both written and verbally.
• Must be able to stand for long periods.
• Must be able to lift up to 40 lbs.
• Ability to move throughout the building, bend, stoop, and reach to assist staff members in completing tasks, with or without reasonable accommodation.

REQUIREMENTS

The Vista Host Promise: We will inspire unlimited potential for every Vista Host associate and hotel guest. We will do this by serving all whom we encounter with genuine kindness and exceptional hospitality. With these efforts, we will empower, and always advocate for, every person's experience to result in their heartfelt desire to return.