Clinical Consultant
$88k - $121kBaxter
Clinical Consultant
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.
Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.
Here, you will find more than just a job—you will find purpose and pride.
The Clinical Consultant provides clinical and application support for both customers and internal sales force related to the Baxter vital sign and cardiology product line delivered in a hospital or clinic setting. The clinical consultant ensures educational programs meet corporate and customer goals and acts as a liaison between Baxter protocol and their customers.
Home Base: This is a remote position with a preferred home base of Minnesota or Florida.
Travel: up to 80%
Essential Duties and Responsibilities:
- Work directly with sales team during the sales cycle and participate in presales activities (onsite meetings, conference calls, demonstrations, etc.) and clinical evaluations.
- Provide clinical assistance and customer training regarding intended use of the vitals and cardiology product lines and conduct post-training follow-up with customer.
- Provide account management support by identifying potential or actual customer complaints/issues and act as a liaison between sales team and customer to reach problem resolution.
- Identify training needs within the sales force and work directly with marketing teams to develop training plans and provide new or refresh training where necessary
- Identify needs and gather customer suggestions for product enhancements and collaborate with business and project management in making product enhancement recommendations.
- Maintain detailed records of training and customer communication, providing updates to Salesforce.com and clinical manager.
- Participate in clinical on-call program which requires employee to support customers for clinical calls on a one-week rotational basis (Mon-Fri)
- Ability to travel 80% to hospital and clinical settings, overnights required.
What You'll Bring:
- Bachelors Preferred
- Minimum of two years in critical care, emergency department, post-anesthesia, telemetry unit, or other related health practice.
- Experience as an educator in training medical and non-medical personnel, either through formal staff development or preceptor program.
- Possesses knowledge of cardiac arrhythmia, hemodynamic, pulmonary artery, and cardiac output monitoring
- Excellent oral, written, interpersonal, and presentation skills.
- Excellent organization skills.
- Experience as an educator or public speaker.
- Proficient in Microsoft Office, including Word, Excel, and PowerPoint applications.
- Proven ability to build relationships with people easily yet work independently and be self-motivated.
The estimated pay range for this position is $88,000 - $121,000 annually. Individual pay is based upon location, skills and expertise, experience, and other relevant factors.
Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.
Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
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