Operations Associate

ABOUT USFounded by brothers Dave and Steve Peek, this high energy start-up providesbusinessesthe tools and resources they need to complete their shipping needs. Headwallisn'tjust a name; it embodies our entire approach. The headwall of a mountain is the steepest cliff and often the most difficult to ascend. Our clients come to ustime and time againbecause we never shy away from the ascent, regardless of the pitch.Delivering for our clients is made possible by our team's commitment to Headwall's core values, practiced daily as we act as strategic partners for our clients:Be one of the first applicants, read the complete overview of the role below, then send your application for consideration.Solutions. Solutions. SolutionsWe are solvers. We are fixers. We are outcome oriented.IntegrityWe say what we mean and do what we say. That simple.Details Are EverythingWe live in the details so our clients can focus on the results.Family MentalityWhether a client, carrier, or employee, we look out for our people.ROLE - Operations AssociateHeadwall Operations offers a fast paced, high-energy environment within the nonstop world of freight brokering. We are looking for an individual that is a self-starter who works hand in hand with sales, bridging the gap between client and carrier. Key responsibilities include managing the daily execution of shipments as well as growing our carrier relationships nationally. Headwall Operations offers many incentives like team outings, happy hours, and personalized coaching.You Will:Act as the bridge between client and carrier by leading carrier procurement, driving timelines, and keeping a close eye on shipment requirements.Develop and grow carrier partnerships,procuringand negotiating rates both within the spot market and contract ratesExecute carrier onboarding, including commercial, operational, legal, and complianceAct as the frontline for enabling account growth through customer service and execution mentalityOwn shipment operations such as load acceptance, appointment setting, shipment updates, and documentation deliveryComplete Headwall training and deliver at Headwall's level of customer serviceIntake and organize large volumes of email and phone requests both from brokers and customersWhat we are looking for:Bachelor's degree in abusiness-relatedfield preferredExperience and/or interest inlogistics, supply chain, or operationsExcellent communication, interpersonal, and organizational skillsA strong desireand a curiosity to learn all there is to know about the transportation industryAnalytical thinking and willingness to dig into detailsExperience collaborating effectively in a cross-functional environment working towards a common goal Team mentality with ability to multi-task and prioritize activities in afast-pacedenvironmentA growth mindset and intellectual curiosity to become an expert on international trade with a willingness to work in the nitty gritty of the freight andlogisticsindustry to deliver client results.Benefits & Compensation:Salaried PositionEmployer paid medical coverage401(k) with company matchingHeadwall Logistics LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. xhyhwjd This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,compensationand training.