Shop Technician

Shop Technician

Join Komatsu and be part of something big! As a shop technician at Komatsu, you will play a pivotal role in ensuring the optimal performance and reliability of heavy machinery components through timely, precise repairs conducted within our well-equipped workshop environment. Your expertise will directly influence our operational success by achieving high repair efficiency and minimizing rework, while strictly adhering to the rigorous quality and safety standards set forth by Komatsu America Corp. The position requires a dedicated professional who consistently meets or exceeds repair timelines as defined by Komatsu job standards, demonstrating technical excellence on multiple competency dimensions, including technical knowledge, soft skills, and safety practices.

Maintaining all balanced scorecard goals and delivering exceptional service within operational parameters is essential to this role. This role offers an opportunity to contribute to a world-class manufacturing and service operation known for innovation, commitment to quality, and continuous improvement. Candidates who thrive in a dynamic, fast-paced environment with a focus on collaboration and accountability will find this position rewarding.

Key job responsibilities include completing assigned repair tasks efficiently, adhering rigorously to all Komatsu Equipment Company and customer-specific safety policies and procedures, accurately completing all required documentation, enforcing contamination control and hazardous material guidelines, skillfully removing and installing machine parts, providing precise quotations and pricing estimates to customers, diagnosing and troubleshooting mechanical and component failures, conducting thorough testing and verification procedures, applying comprehensive failure analysis methods, and collaborating effectively with team members and supervisors.

Qualifications/requirements include a high school diploma or GED, a minimum of 2 years of relevant hands-on experience in heavy equipment repair, maintenance, or a closely related technical field, flexibility to adjust to varied work schedules, essential skills and competencies in language, mathematics, computer, analytical & problem-solving, customer service & communication, teamwork & collaboration, planning and organizational skills, professionalism & quality focus, safety awareness, and adaptability.