Outpatient Surgical Center Manager

Job Description

Job Description

Position: Outpatient Surgical Center Manager

We are seeking a highly organized, hands-on, and proactive individual to oversee daily operations across our outpatient surgical centers. This is a full-time, on-site role supporting locations in Brooklyn and the Bronx, Monday through Friday.

This position requires a dynamic professional who can effectively balance both administrative oversight and clinical support functions to ensure seamless operations, high-quality patient care, and an efficient workflow.

Key Responsibilities:

Operations & Administrative Management:

• Oversee day-to-day center operations, ensuring efficiency, organization, and compliance with established protocols

• Manage front desk functions including patient check-in/check-out, registration accuracy, and overall patient experience

• Coordinate scheduling workflows, procedure calendars, and provider availability to optimize utilization

• Monitor and maintain supply inventory, including ordering, stocking, and vendor coordination

• Ensure compliance with regulatory standards, policies, and documentation requirements

• Assist with reporting, tracking key performance metrics, and communicating updates to leadership

Clinical Support & Patient Flow:

• Support clinical staff and providers to ensure smooth patient flow from intake through discharge

• Assist with room turnover coordination and maintaining readiness of procedure rooms

• Help facilitate pre-op and post-op processes, ensuring all required documentation and preparations are completed

• Act as a liaison between clinical and administrative teams to minimize delays and improve efficiency

• Ensure adherence to patient safety protocols and high standards of care

Staffing & Team Coordination:

• Assist with staff scheduling, coverage coordination, and daily workflow adjustments

• Provide on-the-ground support to both clinical and administrative staff as needed

• Foster clear communication between front desk, clinical teams, and backend operations

• Help onboard and train new staff on workflows and operational procedures

Communication & Coordination:

• Serve as a key point of contact between on-site teams and backend operations, including billing, credentialing, and leadership

• Ensure timely and accurate communication across all departments

• Troubleshoot operational issues in real time and implement effective solutions

Qualifications:

• Strong organizational, multitasking, and leadership skills

• Excellent communication and problem-solving abilities

• Ability to thrive in a fast-paced, high-volume healthcare environment

• Prior experience in an outpatient, surgical center, or medical office setting preferred

• Familiarity with clinical workflows, compliance standards, and patient care processes is a plus

This role is ideal for someone who is detail-oriented, adaptable, and comfortable taking initiative in both clinical and administrative settings to ensure a high-functioning and patient-centered environment.