Business Process Lead - Materials Management and Manufacturing

Business Process Lead - Materials Management And Manufacturing

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

As a Business Process Lead - Materials Management and Manufacturing, you will help shape how our teams work together and win together. You will guide people and processes toward higher levels of efficiency, quality and predictability. You will empower teams to collaborate more effectively, adopt modern ways of working, make data-driven decisions, and improve. This role is ideal for someone who excels at influencing across a global organization, simplifying complex challenges, and helping others. You will also lead the development of a new Global Service Level Agreement (SLA) with our Integrated Supply Chain (ISC) partners to ensure long-term success for delivery of hardware-related projects. This is an individual contributor role.

You will report to the VP, GM LCS Head of Regions and work in a hybrid environment from either our Mayfield Heights, Ohio or Milwaukee, Wisconsin locations.

Your Responsibilities:

• Strengthen collaboration between Lifecycle Services (LCS) and Integrated Supply Chain (ISC).
• Establish an operating rhythm for reviewing main processes, performance metrics, and milestones.
• Monitor progress and adjust strategies to achieve results.
• Identify areas where performance falls short of expectations.
• Develop targeted recovery plans that outline specific actions, responsibilities, and timelines.
• Lead efforts to optimize cost and revenue linked to materials management in LCS-NA
• Increase revenue and profitability associated with project delivery requiring material and/or manufacturing
• Support efforts to reduce manufacturing cost variance in North America.
• Conduct regular check-ins with relevant stakeholders to ensure alignment and identify any deviations.
• Oversee cross-functional risk escalation related to systemic process, capacity, or performance issues, ensuring visibility and resolution.
• Ensure transparency and communication regarding escalations.
• Support LCS and ISC leadership in setting achievable goals and hold everyone accountable.
• Partner with Supply Chain Program Managers and Finance to evaluate cost, margin, and service-level trade-offs, recommending financially optimized paths forward.
• Partner with Integrated Supply Chain Program Managers to ensure execution challenges are addressed through process, governance, or decision claritywithout owning day-to-day task execution.
• Celebrate wins and learn from setbacks to continuously improve.
• Participate and/or Lead efforts to bring our next ERP to life (IFS Cloud)
• Develop and maintain a comprehensive Service Level Agreement (SLA)
• Drive accountability for SLA adherence and ensure performance expectations are clear, measurable and achievable.
• Conduct regular assessments relative to the market and provide comprehensive reports to both LCS and ISC leadership.
• Simplify business metrics to deliver actionable insights.
• Partner with Supply Chain Program Manager to act as a key liaison among senior leadership, plant teams, and functional stakeholders to implement strategic initiatives and bridge planning, engineering and execution.

The Essentials - You Will Have:

• Bachelor's Degree in Relevant Field
• Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred - You Might Also Have:

• Bachelor's degree in Business Administration, Operations Management, Supply Chain Management, or Engineering
• Experience in operations management, process improvement, or business consulting.
• Experience identifying root causes of inefficiencies and develop data-driven solutions.
• The ability to collaborate effectively across teams and influence stakeholders at all levels.
• Project management experience.
• Knowledge of Lean Six Sigma or other process improvement methodologies.

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This position is part of a job family. Experience will be the determining factor for position level and compensation.