CNC Field Service Technician - Citizen & Miyano CNC Machines

At a glance

Company: Marubeni Citizen-Cincom
Location: Elk Grove Village, IL
Pay: $33–$40/hr DOE
Job Type: Full-Time
Shift: Days (Office-based when not traveling)
Machines: Swiss CNC Lathes
Controls: Fanuc, Mitsubishi (diagnostics & ladder logic)

Why join Marubeni Citizen-Cincom?

If you're the person everyone calls when a CNC machine goes down, this is the kind of role worth looking at.

Marubeni Citizen-Cincom is the North American distributor of Citizen-Cincom Swiss sliding headstock lathes and Miyano turning centers. Instead of making the same parts every day, you'll help manufacturers keep their equipment running by installing new machines, diagnosing problems, performing repairs, and getting customers back into production.

This is a great opportunity for someone who enjoys troubleshooting, working independently, and traveling to different machine shops. You'll represent one of the most respected names in Swiss machining while working alongside experienced service technicians and applications engineers.

⚙️ What you'll be doing

• Install, maintain, troubleshoot, and repair Citizen-Cincom and Miyano CNC machines
• Travel to customer facilities for machine installations, repairs, and troubleshooting
• Diagnose electrical, mechanical, hydraulic, and CNC control issues
• Replace machine components including ball screws, servo motors, and cartridge spindles
• Read ladder diagrams and utilize machine diagnostics to identify problems quickly
• Align tooling and interface bar feed systems
• Repair spindle bearings and perform machine alignments
• Complete first-part runoffs following installations and major repairs
• Provide technical support over the phone when customers need assistance
• Work independently while representing Marubeni Citizen-Cincom at customer facilities

️ Machines, controls & software

Machines

• Citizen-Cincom Swiss CNC Lathes
• Miyano CNC Turning Centers

Controls

• Fanuc
• Mitsubishi
• Ladder logic diagnostics

Software

• Microsoft Office

Inspection & Diagnostics

• CNC control diagnostics
• Ladder diagrams
• Machine geometry
• Mechanical and electrical troubleshooting

⭐ Shop highlights

• Work for the North American distributor of Citizen-Cincom and Miyano CNC machines
• Office-based when not traveling
• Travel to machine shops throughout the region
• Mix of field service, installations, troubleshooting, and customer support
• Highly independent role
• Work with advanced Swiss CNC technology
• Stable, well-established global company

Materials you'll work with

You'll support customers machining a wide variety of materials, including:

• Aluminum
• Stainless Steel
• Tool Steel
• Titanium
• Inconel
• Brass
• Engineering plastics

✅ What we're looking for

Required

• CNC machine tool service, maintenance, or field service experience
• Strong mechanical, electrical, and automation troubleshooting skills
• Ability to read ladder diagrams and utilize CNC control diagnostics
• Solid understanding of machine geometry and machining principles
• Strong communication and customer service skills
• Ability to work independently
• Microsoft Office proficiency
• High school diploma or GED
• Valid driver's license

Preferred

• Swiss machining experience
• Experience with Citizen-Cincom equipment
• Experience with Miyano machines
• Previous OEM field service experience

Why you'll like working here

• Competitive hourly pay
• Variety—no two weeks are the same
• Work with advanced Swiss CNC technology
• Independence in the field with support from an experienced technical team
• Long-term career growth with a respected global machine tool company

Pay, benefits & schedule

Pay

$33–$40/hour DOE

Schedule

• Full-time
• Office-based in Elk Grove Village when not traveling

Benefits

• Supplemental Insurance
• Paid Time Off (PTO)
• HSA & FSA

Additional Information

• Equal Opportunity Employer
• Drug screen and background check required

About Marubeni Citizen-Cincom

Marubeni Citizen-Cincom is the North American distributor of Citizen-Cincom Swiss-type sliding headstock lathes and Miyano fixed-headstock turning centers. For decades, manufacturers across aerospace, medical, automotive, defense, electronics, and other precision industries have relied on the company for machine sales, applications engineering, installation, service, training, replacement parts, and technical support.

The company's service team plays a critical role in helping customers maximize uptime and get the most from their investment. If you enjoy solving problems, working directly with customers, and becoming an expert on some of the industry's most respected Swiss CNC machines, this is an opportunity to build a rewarding long-term career.

Apply today

Ready to put your CNC machine tool experience to work with one of the most respected names in Swiss machining?

Apply today through hireCNC.