Housekeeper

Job Title

Creates and ensures a fun-filled, entertaining, and exciting environment where the flawless delivery and execution of service excellence is paramount.

Performs public service cleaning duties on the casino floor, restrooms, offices, racing areas, maintenance building compounds, and Food & Beverage Outlets.

Sweeps, mops, and maintains wall fixtures, picks up and disposes of trash.

Set-up and removal of special event signage and area closure stations.

Ability to use mobilized furniture jack and heavy-duty Z Lift.

Displays a courteous and helpful attitude at all times when dealing with the public and Builds Rewarding Relationships.

Communicates (both written and verbal) with and promotes positive team member and guest relations.

Maintain professionalism at all times when working with other team members and/or guests.

Performs all other duties as assigned.

Previous experience in professional office management cleaning environment and/ or cleaning of large public areas facilities.

Must be able to successfully complete and maintain the background check and licensing process, required by the Delaware Lottery during employment.

Must be able to wear and appear comfortable in the assigned uniform provided by Delaware Park.

Must be able to walk and stand for at least a full eight (8)-hour shift.

Must be able to lift, up to 40 lbs in weight and be able to push or pull up to 50 lbs in weight throughout the shift

Ability to bend, reach, pull, push, kneel, squat, and grasp as needed.

Must be able to work a flexible schedule according to business needs, including evenings, weekends, and holidays.

Zone assignments covering large areas with long walking distances, Work areas could have high volumes, diverse clientele, noise, music, minimal and/or bright lighting, and variation of climate control.

The ability to work in a fast-paced environment and effectively communicate with guests, co-workers, and management is mandatory.

Must be able to handle all types of guest-related situations; relay all guest compliments and complaints to department management.