Tech Trainer
$42k - $51kKeller Williams/CA Realty Training
Description Keller Williams Realty Centre | Frederick, MD Are you the person everyone turns to for tech help? The one who stays calm when systems get messy, enjoys solving problems, and actually likes making things easier for others? If you're tech-comfortable, people-focused, and energized by helping others succeed, this could be your next great career move. Keller Williams Realty Centre is hiring an Tech Trainer to support our real estate agents through onboarding, technology training, and ongoing systems support. In this role, you'll be a key part of the agent experience, helping new and experienced agents confidently use our tools, stay organized in our systems, and operate at a high level. You'll combine technical know-how with people skills to ensure agents feel supported, trained, and set up for success. This is a fast-paced, service-driven role with strong growth potential for someone who wants to build a long-term career in operations, training, or leadership. Compensation & Benefits
• Training agents on company tech tools, platforms, and systems
• Hosting onboarding sessions and ongoing workshops
• Introducing updates, features, and best practices in a clear, approachable way
• Coordinating memberships, onboarding processes, and system access
• Building and maintaining organized, efficient internal systems
• Providing responsive, friendly day-to-day tech support
• Partnering with leadership to improve processes and agent experience
• Taking ownership of projects that improve speed, clarity, and efficiency Qualifications You'll thrive in this role if you:
• Have 1-2+ years of office, customer service, or operations experience
• Are comfortable with technology (Google Workspace & Microsoft Office experience preferred)
• Enjoy helping people learn and solve problems
• Are highly organized and reliable with follow-through
• Communicate clearly and patiently, even under pressure
• Work well in a fast-paced, team-oriented environment
• Bring a positive, solutions-focused mindset
- Competitive starting salary: $42,000-$51,000
- Bonus structure after 1 year
- Health insurance reimbursement + 401(k)
- Paid vacation, holidays, and sick leave
- Clear growth path with leadership exposure
- Investment opportunities after 1 year
• Training agents on company tech tools, platforms, and systems
• Hosting onboarding sessions and ongoing workshops
• Introducing updates, features, and best practices in a clear, approachable way
• Coordinating memberships, onboarding processes, and system access
• Building and maintaining organized, efficient internal systems
• Providing responsive, friendly day-to-day tech support
• Partnering with leadership to improve processes and agent experience
• Taking ownership of projects that improve speed, clarity, and efficiency Qualifications You'll thrive in this role if you:
• Have 1-2+ years of office, customer service, or operations experience
• Are comfortable with technology (Google Workspace & Microsoft Office experience preferred)
• Enjoy helping people learn and solve problems
• Are highly organized and reliable with follow-through
• Communicate clearly and patiently, even under pressure
• Work well in a fast-paced, team-oriented environment
• Bring a positive, solutions-focused mindset
Vacancy posted 4 days ago
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