Technical Writer

Job Description

Job Description

About UltraSource

Since our founding in 1883, UltraSource has served the processing and packaging equipment needs of thousands of companies worldwide in the meat and poultry, seafood, and dairy industries. Our comprehensive offering includes hundreds of products that enable us to custom tailor equipment solutions that meet the production line objectives, labor goals, budget constraints and brand image of our customers.

Position Summary

UltraSource is seeking a highly organized and detail-oriented Technical Writer to join our growing team. This role bridges Marketing, Engineering, Manufacturing, and Product Management by transforming complex technical information into clear, accurate, and user-friendly documentation.

The ideal candidate has exceptional writing and editing skills, enjoys learning technical products, and can work collaboratively with cross-functional teams to create customer-facing and internal documentation. This position plays a critical role in ensuring our products are supported by high-quality manuals, work instructions, technical literature, and marketing content that enhances the customer experience and supports operational excellence.

Responsibilities

Technical Documentation

• Create, edit, and maintain equipment operation, installation, maintenance, and safety manuals
• Develop technical documentation that complies with company standards, regulatory requirements, and industry best practices
• Translate complex engineering concepts into clear, concise, and easy-to-understand instructions for customers and internal teams
• Manage document revisions and version control to ensure all documentation remains accurate and up to date

Engineering & Manufacturing Support

• Collaborate with engineering, manufacturing, quality, and product management teams to gather technical information
• Develop manufacturing work instructions, assembly procedures, testing documentation, and standard operating procedures (SOPs)
• Assist with documentation for new product introductions, engineering changes, and continuous improvement initiatives
• Ensure documentation accurately reflects product design and manufacturing processes

Marketing & Sales Content

• Support the marketing team by developing technical product literature, specification sheets, product comparison guides, FAQs, and website content
• Partner with marketing to ensure technical accuracy across brochures, presentations, product pages, videos, and other customer-facing materials
• Help communicate product features, benefits, and applications in language appropriate for target audiences

Documentation Management

• Maintain documentation libraries, templates, style guides, and document control systems
• Ensure consistency in formatting, terminology, branding, and technical standards across all documentation
• Recommend process improvements that increase documentation efficiency and quality

Other Duties as Assigned

UltraSource is a growing, entrepreneurial organization where team members are encouraged to be adaptable and contribute beyond their primary responsibilities when needed. As business priorities evolve, this position may take on additional projects and responsibilities that support company objectives and customer success.

Required Qualifications

• Bachelor's degree in Technical Writing, English, Communications, Engineering, Industrial Technology, or a related field
• Technical writing experience, preferably in manufacturing, industrial equipment, engineering, food processing, or related industries
• Exceptional writing, editing, proofreading, and organizational skills
• Ability to understand and communicate complex technical concepts clearly
• Experience working with engineering drawings, specifications, and technical documentation
• Proficiency with Microsoft Office Suite
• Experience using Adobe Acrobat and document publishing software
• Strong attention to detail and document accuracy
• Excellent project management skills with the ability to manage multiple priorities
• Strong communication and collaboration skills

What We're Looking For

• Detail-oriented with a passion for accuracy and quality
• Strong critical thinker who can simplify complex information
• Self-starter who takes ownership of projects from concept through completion
• Excellent communicator who collaborates effectively across departments
• Organized and capable of managing multiple documentation projects simultaneously
• Curious learner who enjoys understanding technical products and manufacturing processes

Physical Demands

Must be able to fulfill all essential job functions in a consistent state of alertness and in a safe manner. While performing the duties of this job, the employee is regularly required to sit, use hands to feel and manipulate, and requires the ability to talk and hear. The employee is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.