Senior Account Manager

Senior Account ManagerGloryBee started in 1975 with a dream of providing natural, healthy ingredients for the people of our community. Now in our second generation of leadership, our family-owned and operated business strives to be the preferred partner of True Source certified honey and other high-quality natural and organic ingredients in the Pacific Northwest and beyond, while using our business as a force for good. We seek team members who have an affinity for natural ingredients, healthy living and genuine relationships. Our culture is very community oriented; we are sustainable, we are stewards of the land and of the people, and we are committed to paving a way to a profitable future. Our vision is a healthy world where bees and people thrive. We have over 50 employees in our Eugene, Oregon headquarters and manufacturing facility. Won't you join us?The Senior Account Manager is a senior level role responsible to cultivate and manage all aspects of existing sales accounts by successfully increasing revenue growth, maintain profitability, overall net retention, and customer satisfaction to achieve sales goals, KPI's and the long-term success of the company's business. This role is a seasoned account manager who manages key national and regional customer relationships, and partners cross-functionally to deliver profitable growth with key clients aligned with the Company's manufacturing capabilities and strategic priorities.This role is responsible for driving business growth through management of relationship and profitability of GloryBee's Key Accounts. This role provides key insights to strategic vision and will be crucial in identifying new opportunities and while enhancing our market presence.Travel required to visit customers, prospects, trade shows, events, etc. (30 - 50% travel)Essential Duties And ResponsibilitiesIdentify, evaluate, and pursue new opportunities across food & beverage manufacturers and strategic customer segments.Build multi-year account development plans that drive revenue growth, margin improvement, and capacity optimization.Serve as the executive relationship owner for assigned key food & beverage manufacturing accounts.Lead complex commercial negotiations, including pricing, contracts, volume commitments, and long-term supply agreements.Partner with customers to understand category trends, consumer insights, and innovation opportunities to strengthen long-term partnerships.Work closely with Operations, Supply Chain, R&D, Quality, Finance, and Marketing to ensure customer programs are operationally feasible and financially sound.Align forecasts and demand planning with manufacturing capacity and inventory strategies.Own revenue, margin, and profitability performance for assigned accounts.Monitor KPIs, customer performance metrics, and market trends to drive informed decision-making.Establish best practices for account development, customer engagement, and commercial execution.Maintain files, records, and documents created during the sales and marketing processes.The Senior Account Manager role reports directly to the President however has a dotted line to the CFO-COO. Partnering to develop and implement high performing effective and efficient sales strategies within the organization to ensure alignment of forecast, infrastructure and planning. This includes the requirement of meeting the expectations and following the direction of the CFO-COO.Minimum Qualifications And ExperienceBachelor's degree in business or related field10 years of progressively sales and account leadership experience and knowledge of dynamics, with significant bulk/ingredient or strategic account experience in a manufacturing, food, foodservice distribution or Consumer Packaged Goods (CPG) environment.Proven success managing large, complex customer relationships and driving profitable growth.Strong negotiation, financial acumen, and contract management skills.Experience working cross-functionally with manufacturing and operations teams.Results and commission driven; strong history of closing new businessStrong interpersonal and communication (written/verbal) skillsTenacious and professionally persistentCreative, big picture thinker and willingness to take risks outside the boxExcellent presentation skills with a keen ability to address a variety of audiences through a variety of mediums (verbal, technology driver, written)Intermediate to advanced knowledge of Customer Relationship Management (CRM) software and Microsoft Office to include Outlook, Excel, Word and PowerPointStrong planning and project management, organizational and multi-tasking skillsStrong desire to learn new products and systemStrong financial acumen.Valid driver's license and a clean driving record, free of accidents and incidentsExperience in the food industry, preferredWhy You Should Join GloryBee:Dynamic, forward thinking company that is passionate about healthy living, sustainability and quality, natural ingredients and productsRewards and recognition for superior performanceCollaborative environment fostering teamwork and accountabilityOpportunity to work for a company that positively impacts people's livesExceptional benefits program including medical, dental and vision, along with healthy living reimbursements, generous 401(k) match, competitive paid time off and liberal holiday schedulesWe are tobacco and drug free (to include marijuana) at GloryBee.