Front Desk Representative

Benefits:

Training & development

401(k)

Health insurance

Paid time off

Job Summary

We are seeking a Front Desk Representative to provide exceptional customer service using excellent communication skills and a cheerful disposition. The ideal candidate is capable of multitasking while ensuring accuracy and efficiency.

This job is 40-hours per week. Monday-Friday. 8:30am-5:30pm

Responsibilities

Greet patients and visitors as they arrive

Answer phone calls and schedule appointments

Manage voicemail and email messages

Handle patient intake forms and all required documentation

Pull and file charts

Collect co-pays, co-insurance, and deductibles

Support front office and billing staff

On occasion responsible for opening or closing duties

Maintain a clean and inviting environment

Qualifications

Two or more years of experience as a receptionist or similar role is preferred

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Effective time management and organizational skills