Receptionist

Job Description

Job Description

River Grove Health and Rehabilitation is seeking a full-time Receptionist!

Located in Loudon, TN, our center thrives on teamwork, compassion, and a family-like atmosphere.  At River Grove, we believe that a fulfilling career goes beyond daily responsibilities. That’s why we offer an engaging workplace enriched with exciting events like concerts, car shows, and holiday celebrations. We also prioritize your well-being with monthly staff appreciation activities, recognition programs, and consistent opportunities for professional growth.

Join a community where your work matters, your contributions are celebrated, and your career can flourish. At River Grove Health and Rehabilitation, you’re not just an employee—you’re family.

We offer our amazing staff:

• Career Growth Opportunities : We prioritize internal growth and advancement.

• Comprehensive Benefits Package: Includes health, dental, and vision insurance to support our employees' well-being.

• Tuition Reimbursement Program: Supporting continuous learning and career advancement with financial assistance.

• Retirement Savings Plan: Offering a 401K plan for long-term financial security.

• DailyPay Option: Offering flexibility with daily access to earned wages.

• PTO with accruals for full-time employees: Earn more paid time off to support work-life balance.

We are looking for a positive, team player, and energized individual to work as the Receptionist. This individual will greet all visitors, residents, and staff entering the facility and answer the multiline telephone with a smile in a professional manner , and perform other assigned duties.

Responsibilities

• Answers telephones and directs the caller to the appropriate employee.

• Pages employees when they have a phone call.

• Transfers a caller to an employee's voice-mail (if equipped) or takes a message when the employee is unavailable.

• Greets and directs visitors to their desired destinations.

• Provides callers with information, such as facility address, directions and location. Facility fax number, our hire site and other related information.

• Receives, sorts and forward incoming mail. Maintains and routes publications.

• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.).

• Assist with other related administrative support and clerical duties such as copying, faxing, filing and other duties as assigned.

Qualifications

• Excellent verbal and written communication skills.

• Exceptional interpersonal communication skills and strong organizational skills.

• The ability to work independently on assigned tasks as well as to accept direction on given assignments.

• Knowledge of Microsoft Outlook, Excel, and Word is a plus.

EQUAL OPPORTUNITY EMPLOYER

The Facility is an equal opportunity employer. The Facility does not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. The Facility will also make reasonable accommodations for qualified individuals with disabilities should a request for an accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with the Facility, including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.