Senior App Support Specialist
$153k - $160k2755 Barclays Services Corpor
Senior Application Support Specialist – Whippany, NJ Job Overview: Monitor and maintain the bank’s critical technology infrastructure, resolve complex technical issues, and minimise disruption to operations. Key Responsibilities Provide application support for essential enterprise banking systems, including Pega CLM and KYC frameworks, to ensure system availability and regulatory compliance. Perform incident, problem, and change analysis, including root‑cause analysis and identification of preventative controls in accordance with ITIL standards. Develop, analyze, and maintain operational standards, control procedures, and service‑level documentation to ensure compliance with internal risk management policies, banking regulations, and audit requirements. Identify, analyse, and address technology and operational risks associated with enterprise application systems by collaborating with compliance, audit, risk, and change‑management teams. Collaborate with third‑party technology service providers to analyse service‑level information and support the escalation of complex technical issues. Support analysis, implementation, and enhancement of enterprise application solutions, including system upgrades, platform migrations, integrations, and related technical initiatives. Provide technical analysis and guidance in resolving complex production issues, including reviewing system logs and supporting resolution approaches for high‑severity incidents. Use system monitoring, scheduling, automation, and observability tools—such as AutoSys, Geneos ITRS, and the Observe Platform—to analyse system behaviour, identify performance trends, and support system stability and reliability. Leadership & Team Collaboration Lead a team performing complex tasks, coaching employees, setting objectives, and conducting performance appraisals. Collaborate closely with other functions and business divisions, aligning across the enterprise and energising stakeholders. Consult on complex issues, providing advice to People Leaders and supporting the resolution of escalated problems. Identify ways to mitigate risk and develop new policies and procedures to strengthen controls. Compensation & Benefits Salary range: $153,000–$160,000 per year (base only). Eligible for incentive award. Benefits include medical, dental, and vision coverage, 401(k), life insurance, and paid leave for qualifying circumstances. Work Arrangement Hybrid role; may telecommute pursuant to company policies. #J-18808-Ljbffr 2755 Barclays Services Corpor
$153k
What will you be doing? Barclays Services Corp. seeks Senior App Support Specialist in Whippany, NJ (multiple positions available): Provide application support for essential enterprise banking systems, including applications built on the Pega CLM and KYC frameworks, supporting...ApplicationSeniorHourly payRemote work$153k - $160k
2755 Barclays Services Corpor is looking for a Senior Application Support Specialist in Whippany, NJ. This role involves monitoring the bank’s critical technology infrastructure and resolving complex technical issues to ensure operational stability. The ideal candidate...ApplicationSenior- NOW Foods is seeking an IT Support Specialist at our Bloomingdale, IL location to provide exceptional front-line IT support. You will handle various forms of user requests, lead troubleshooting efforts, and ensure timely resolution of issues across multiple platforms....SeniorRemote job
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