Rare Disease Account Manager (Northeast and Great Lakes)

Rare Disease Account Manager

Region: Multiple openings across the Northeast and Great Lakes Regions (ME, NH, VT, CT, MA, RI, CT, NJ, DE, NY, PA, OH, WV, KY, IN, MI, IL, WI)

Position Summary:

The Rare Disease Account Manager is responsible for driving territory performance through strategic account management, specialist engagement, and execution of launch objectives within an assigned geography.

This individual will serve as the primary commercial representative across priority accounts, building trusted relationships with key healthcare professionals and translating complex clinical information into meaningful customer conversations. The role requires a highly accountable, field-focused professional who can navigate complex healthcare systems, identify opportunities for growth, and partner cross-functionally to improve patient access and treatment adoption.

This is an exciting opportunity to join a growing organization at a pivotal stage and play a significant role in shaping the success of a rare disease product launch.

Key Responsibilities:

Territory Leadership & Business Planning

• Own all commercial activities within an assigned territory and deliver against sales and business objectives.
• Develop and execute comprehensive territory and account business plans aligned to organizational priorities.
• Prioritize opportunities, allocate resources effectively, and maintain a disciplined approach to account management and opportunity progression.
• Monitor performance trends, customer insights, and market dynamics to identify barriers and drive business growth.
• Utilize data and analytics to inform decision-making and optimize territory execution.

Physician & Account Engagement

• Build and maintain strong relationships with key specialists, opinion leaders, and multidisciplinary care teams.
• Engage physicians through consultative, value-based discussions that address patient needs and treatment opportunities.
• Educate customers on disease state, clinical data, patient identification, and appropriate treatment utilization.
• Establish trusted partnerships within key accounts through consistent engagement, responsiveness, and follow-through.
• Identify and address account-specific challenges that may impact patient access or treatment adoption.

Cross-Functional Collaboration

• Partner closely with Medical Affairs, Market Access, Patient Services, Commercial Operations, and Marketing to support territory objectives.
• Coordinate appropriate internal resources to address complex customer needs and remove barriers to therapy adoption.
• Provide field insights and customer feedback that inform business strategy, customer engagement, and future initiatives.
• Collaborate effectively within a team-oriented culture while maintaining accountability for individual territory performance.

Launch Execution & Market Development

• Successfully execute launch strategies and tactical initiatives within the territory.
• Drive awareness, adoption, and utilization of approved therapies among priority customers.
• Maintain a strong understanding of the competitive landscape, treatment environment, reimbursement dynamics, and emerging market trends.
• Demonstrate urgency, adaptability, and ownership while operating in a rapidly evolving commercial environment.

Qualifications:

Required

• Bachelor's degree required.
• 8+ years of pharmaceutical, biotechnology, specialty, or rare disease commercial experience.
• Proven success managing a complex sales territory and delivering consistent performance results.
• Experience calling on specialist physicians and managing sophisticated healthcare accounts.
• Demonstrated ability to develop strategic account plans and execute against measurable objectives.
• Strong communication, relationship-building, and influencing skills.
• Ability to work independently while collaborating effectively across multiple functions.
• Valid driver's license and ability to travel extensively within assigned territory.

Preferred

• Rare disease, immunology, rheumatology, dermatology, or specialty care experience.
• Experience supporting a new product launch or working within a growth-stage biotechnology organization.
• Knowledge of patient access, reimbursement, specialty pharmacy, and healthcare ecosystem dynamics.
• Experience engaging academic institutions, centers of excellence, integrated delivery networks, and large specialty practices.

Salary and Benefits:

• Salary Range: $200,000 - $220,000 (Exact compensation may vary based on skills, experience, and location)
• Benefits: Competitive benefits package