CSBB Business Data Steward - Data Issue Management

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.Need Help?If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).Regular or Temporary:RegularLanguage Fluency: English (Required)Work Shift:1st shift (United States of America)Please review the following job description:This role serves as a Business Data Steward supporting the identification, documentation, remediation, and closure of data-related issues within Consumer & Small Business Banking (CSBB). The role partners with business, technology, and risk stakeholders to perform root cause analysis, coordinate remediation activities, validate evidence, and ensure data issues are effectively managed through the issue lifecycle in accordance with enterprise data governance and risk management requirements.ESSENTIAL DUTIES AND RESPONSIBILITIESFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Responsibilities include participating in definition and validation of a business critical process and the associated critical data elements (CDEs) that support them. 2. Business Metadata Management: a. Onboard new CDEs that are specific to corresponding Business Unit or Corporate Group – collaborate with Technical Data Stewards. b. Propose new CDEs and Data Domains to Data Domain Working Group for approval – collaborate with Data Domain Working Group. c. Review assigned CDEs and their business metadata on an established frequency basis – collaborate with Metadata Center of Excellence (COE).d. Discover and execute CDE change requests – collaborate with Metadata COE; Technical Data Stewards.e. Submit CDE change requests for approval to Data Domain Working Group – collaborate with Data Domain Working Group, Metadata COE, and Technical Data Stewards. f. Perform business process and traceability mapping – collaborate with Business Unit / Corporate Group representatives, Metadata COE and Technical Data Stewards.g. Review trusted source assignments – collaborate with Technical Data Stewards.3. Data Quality:a. Define data quality rules and standards for corresponding Business Unit or Corporate Group. b. May partner with Technical Business Stewards to enroll and implement Data Quality rules for corresponding Business Unit or Corporate Group into appropriate systems– collaborate with Technical Business Stewards. c. Monitor Data Quality activities, track data issues and risks, and develop associated mitigation strategies for corresponding Business Unit or Corporate Group. d. Resolve Data Quality Issues4. Enterprise Metadata Repository / Metadata Catalogue: a. Onboard new CDEs’ related business metadata – collaborate with Metadata COE.b. Update central metadata repository with business metadata content (business terms, definitions, classifications, and business and Data Quality rules) – collaborate with Metadata COE and Technical Data Stewards.c. Review CDEs’ metadata on an established frequency basis – collaborate with Metadata COE.d. Discover and execute CDE metadata update requests – collaborate with Metadata COE.e. Get CDE metadata change requests approved with Data Domain Working Group – collaborate with Data Domain Working Group.5. Data Privacy, Security, Retention and Archiving: a. Monitor data security for data elements for corresponding Business Unit or Corporate Group.b. Report or escalate data privacy issues to Data Privacy Group – collaborate with Chief Privacy Officer and team.c. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents – collaborate with Chief Privacy Officer and team.d. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.e. Monitor data for alignment with national and regional regulations as well as with corporate ethical standards.6. Data Sharing, Access Control and Data Transfer: a. Define Data Privacy rules and align them with the Enterprise Privacy Policy in collaborate with Chief Privacy Officerb. Participate in defining archiving, retention, and data destruction requirements for CDEs for corresponding Business Unit or Corporate functions in collaboration with the CDAO and Chief Privacy Officer.c. Review data requirements to enable compliance with Privacy Policy and other similar corporate policies and documents – collaborate with Chief Privacy Officer and team.d. Enable the application of corporate strategy, policy, and ethics for all consumers of data from given Business Unit or Corporate Group.e. Monitor data for alignment with national and regional regulations as well as with corporate ethical standardsQUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Equivalent combination of advanced education and related experience, which could include any combination of: 5 years of experience managing business processes or experience in technical-related decisions on the business side2. Communications skills, including, negotiation/facilitation/presentation skills 3. Knowledge of current and emerging application software products and tools4. Project management experience 5. Analytical and architectural skills6. Ability to manage a high volume of internal client relationshipsPreferred Qualifications:1. Bachelor’s or master’s degree in business analytics, computer science, Information Technology, or a related field2. Knowledge of Data and Analytics including emerging trends3. Understanding of banking operations, risk management, and regulatory compliance4. Excellent leadership, communication, and interpersonal skills5. Familiarity with machine learning, data analytics, and artificial intelligence in financial institutions6. Banking or financial services experience General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.EEO is the LawE-VerifyIER Right to WorkJob SummaryJob number: R0117812Profession: Technology