Medical Secretary

Job Description

Job Description

We are seeking a highly organized, seasoned, and dependable Medical Secretary to join our administrative team downtown. In this role, you will provide critical administrative support to a busy multi-specialty cardiac care team, consisting of two interventional cardiologists, a nurse practitioner, a physician assistant, and a care coordinator.

This is a strictly internal, administrative office position located in a professional suite with no in-person patient contact . All communication with patients and referring providers is handled digitally or over the phone. The ideal candidate is a self-starter who excels at time management, possesses strong insurance verification knowledge, and can efficiently navigate complex medical scheduling.

• Prior Authorizations: Initiate, submit, and track prior authorization requests for cardiac procedures through online insurance portals in a timely and efficient manner.
• Complex Scheduling: Coordinate patient consultations with necessary pre-procedure outpatient testing at the main hospital (e.g., matching provider consultations with same-day CT scans or Transesophageal Echoes/TEEs).
• Inbasket & Communication Management: Maintain and manage the Epic electronic health record (EHR) communication basket, ensuring all patient messages, calls, and scheduling requests are resolved promptly.
• Records Management: Request, gather, and organize patient medical records from referring outside physicians and external healthcare providers.
• Team Collaboration: Utilize internal communication tools (Tiger secure messaging app and Outlook email) to stay aligned with providers.
• Cross-Training: Cross-train into procedure scheduling to provide seamless coverage and backup support for the dedicated care coordinator when needed.

Required Skills

5 years of heathcare admnistration that includes:

• Prior Authorizations
• Appointment scheduling and
• Strong customer service
• Strong organization and time management skills

Preferred Skills:

• EPIC EMR experience
• Previous Cardiology Scheduling experience

Schedule/Shift: Mon-Fri: 8am - 4:30pm

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.

Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?

Company Description

Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?