Supervisor

A hands-on, floor-based role responsible for overseeing service and ensuring an excellent guest experience. This position supports the FOH team during service, helps manage reservations, and maintains smooth daily operations. This is a part-time role consisting of opening and/or closing shifts. Key Responsibilities Supervise and support FOH staff during service (servers, hosts, bartenders) Ensure smooth, efficient flow of service and positive guest experiences Greet guests, assist with seating, and manage reservations Handle guest concerns professionally and resolve issues in real time Communicate clearly with kitchen and bar to maintain service timing Step in to assist the team during peak periods as needed Maintain cleanliness, organization, and overall atmosphere of the dining room Ensure adherence to service standards and health/safety guidelines Complete opening or closing duties, including counting the safe for AM or PM shifts Qualifications Previous restaurant experience in a leadership role Strong communication and team leadership skills Ability to work efficiently in a fast-paced environment Professional, guest-first attitude Experience with reservation systems and POS platforms preferred Availability for opening and/or closing shifts, including weekends and holidays Work Environment Fast-paced restaurant setting Primarily on-the-floor role (standing/walking for extended periods) Minimal administrative responsibilities #J-18808-Ljbffr Ontario Trillium Foundation