Accounts Receivable Coordinator

About the Role Accounts Receivable Coordinator – Behavioral Health – Exact Billing Solutions (EBS) – Lauderdale Lakes, FL Review and manage assigned AR inventory to ensure timely follow‑up on outstanding claims. Investigate and resolve denials, rejections, and underpayments by working directly with payors and internal teams. Submit corrected claims, appeals, and additional documentation to secure reimbursement. Document all collection activities clearly and accurately within our systems. Monitor payor trends and escape recurring issues to leadership. Meet or exceed daily, weekly, and monthly productivity and quality standards. Support special projects and process improvement initiatives as assigned. Maintain effective communication with third‑party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction. Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, and daily census. Enter status claims and add notes in the patient accounting system (CollabMD). Escalate payor or client claim issues to department leadership. Establish and maintain effective communications with the leadership team to ensure all third‑party guidelines are satisfied. Update patient demographics and insurance information as needed. Meet KPI established metrics for productivity. Qualifications Associate's degree (preferred). Three years of experience in behavioral health out‑of‑network billing. Knowledge and experience with CollaborateMD EMR and billing software. Experience with ABA therapy preferred. Experience/knowledge with CPT and ICD10 codes preferred. Claims denial experience with follow‑up from payers, including appeals. Benefits 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays). Flexible Spending Account (FSA) and Health Savings Account (HSA) options. Medical, dental, vision, long‑term disability, and life insurance. Generous 401(k) with up to 6% employer match. Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program. #J-18808-Ljbffr ICBD