Administrative Support Assistant 2

Administrative Support Assistant

The Iowa Racing and Gaming Commission (IRGC) is seeking a highly motivated, skilled, solution-oriented, and enthusiastic individual to join as an Administrative Support Assistant in our main commission office at 6200 Park Ave Des Moines, IA 50321.

IRGC's mission is to administer the laws and rules for gambling and wagering in Iowa in order to ensure the integrity of licensees and their operations, maintain public confidence in regulated gambling and wagering activities in Iowa, and promote economic development for the citizens of Iowa.

What We're Seeking

We are looking for a dedicated professional who is reliable, detail-oriented, and proactive. The successful candidate will demonstrate strong organizational skills, the ability to handle sensitive information with discretion, and a positive attitude. If you thrive in a fast-paced environment and are eager to contribute to our team, we encourage you to apply. This position is a 40-hour-per-week role with full-time benefits. It is a MondayFriday position with standard office hours.

Desired qualifications include:

• Clerical procedures, including word processing, managing files and records, and other office procedures
• Great attention to detail and a high level of organizational skill
• Excellent written and oral communication skills
• Comfort with responding to a high volume of inquiries and prioritizing clerical work
• Experience working with diverse populations in a team environment
• Commitment to providing a high-quality service
• Displays high standards of professional and ethical conduct

What You'll Do:

• Answer the in-office phone line for the Iowa Racing and Gaming Commission
• Prepare mail for in-office pickup
• Respond to license verification requests from other jurisdictions
• Data entry of simulcast wagering data
• Weekly, or more frequent if needed, deliver documents to DCI
• Draft, maintain, and update forms
• Prepare data summaries, graphs, and charts for use in reports and speaking engagements
• Prepare or preaudit weekly wire deposits of gaming revenue
• Prepare or preaudit deposits for licensing fees and fines
• Prepare or preaudit invoices
• Verify deposits
• Receive self-reports from licensees on criminal or disciplinary proceedings

What We Offer

• Robust benefits, including excellent health, dental, life and vision insurance.
• Generous paid time off, including vacation, paid holidays, and sick leave accrual.
• Opportunities for professional development.
• Flexible Spending Accounts for medical and dependent care.
• Iowa Public Employee Retirement System (IPERS) Retirement Package.
• Optional 401A plan with employer contribution.
• Retirement Investors Club (Employer Sponsored Retirement Plan).
• Employee Assistance Program for support when you need it most.
• Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)
• For additional information on benefits click here.
• Excited to pursue the next step in your career? Apply today!
• Background check required.

E-Verify and Right to Work

The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees' rights to work without being required to join a labor organization. For more information, please visit

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

1. One year of full-time work experience in general office, clerical, data entry/processing, or related work.
2. A total of one year of education and/or full-time experience (as described in number one), where thirty semester hours of accredited college or university coursework in any field equals one year of full-time experience.
3. Current, continuous experience in the state executive branch that includes six months of full-time work as an Administrative Support Assistant 1.

Additional Qualification Requirements

Within a period of time after hire, as determined by the appointing authority, employees in this class may be required to type at least 40 WPM net as demonstrated by the completion of a typing examination.