Account Manager

Account Manager Status: Full-time/40 hours (Monday-Friday) Department: Operations Pay: Salary Physical Setting: Office Experience: 4+ Years Reports to: Vice President Salary: $55,000 - $60,000 Benefits 401(k) 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Paid time off Day-to-Day Duties and Responsibilities Communicate with and directly support Sales Representative to coordinate successful and on-time delivery of marketing promotions Coordinate samples and marketing needed for clients as directed Communicate with customers by phone or email to build excellent relationships in order to provide great customer service Analyze and submit new orders with order follow up from production to delivery Continually review orders for changing priorities in order status to properly respond to material, delivery, and lead time requirements Coordinate order shipping logistics Liaison with customers and other departments to ensure the smooth movement of freight by providing tracking information and shipment updates Resolve logistics issues or shipping delays with a sense of urgency Maintain prospect, customer and supplier information in systems as needed Complete misc. tasks to support sales efforts as needed Other duties as assigned Qualifications Strong communication, time management, and prioritization skills 4+ years professional experience Trustworthy with ethics and integrity demonstrated at the highest level Deadline-oriented with a strong sense of urgency Detail-oriented with a high level of accuracy Creative problem solver that can operate under short deadlines Team player with a willingness to chip in and do whatever is needed to get the job done Strong attention to detail, ability to manage own time efficiently, produce high quality work and meet deadlines consistently Ability to multi-task in a fast-paced environment with regular interruptions Team player with grit to do whatever is needed and persevere through any challenge Experience in the Promotional Products or Special Markets industry a plus Experience with Logistics, Supply Chain, or Transportation a plus Bachelor’s degree preferred but not required Ability to identify and meet customers’ needs and requirements Outstanding communication skills, both written and oral Professional, friendly, polite interaction with suppliers, brokers & clients Proficient with Microsoft Office Suite with a strong knowledge of data entry and office systems #J-18808-Ljbffr K2J Marketing Partners LLC