Commercial Insurance Account Manager

Large Business Account Manager Opportunity Our client is a highly respected, established independent insurance agency with a longstanding reputation for exceptional client service, employee retention, and collaborative teamwork. Serving a diverse portfolio of commercial clients across multiple industries, the organization has built its success on strong relationships, technical expertise, and a commitment to supporting both employees and customers. The company fosters a family-oriented culture where team members work together to solve challenges, share knowledge, and support one another's success. With many long-tenured employees and a leadership team dedicated to professional development, this opportunity offers the chance to join a stable organization while inheriting a well-established book of business and building long-term career growth Position Overview & Key Responsibilities Manage and service a large commercial insurance book of business consisting primarily of mid-sized to large accounts Serve as the primary point of contact for clients after new business is written and policies are bound Handle policy servicing activities including endorsements, policy changes, certificates of insurance, coverage inquiries, and account maintenance Coordinate renewal marketing efforts by gathering underwriting information, preparing submissions, and working closely with producers and carrier partners Manage complex commercial accounts with multiple entities, subsidiaries, and locations Build and maintain strong client relationships through proactive communication and responsive service Collaborate with producers to support client retention, renewal strategies, and account growth opportunities Work directly with insurance carriers to address coverage issues, policy changes, and renewal negotiations Maintain accurate client records and policy documentation within the agency management system Assist clients with day-to-day insurance needs while ensuring a high level of service and professionalism Participate in a structured transition process with senior leadership to ensure continuity of service and a seamless transfer of client relationships Support a growing book of business while maintaining strong attention to detail and organizational excellence Qualifications & Requireme Active Property & Casualty insurance license required Minimum of 5–6+ years of commercial lines insurance experience Previous experience managing large commercial accounts with annual premiums exceeding $30,000 Strong knowledge of commercial insurance coverages, policy servicing, renewals, endorsements, and account management process Experience utilizing agency management systems or similar insurance software platforms Excellent client relationship management and customer service skills Ability to effectively manage multiple priorities and complex client needs Strong organizational skills, attention to detail, and problem-solving ability Experience working directly with producers, underwriters, and carrier partners Professional communication skills with the ability to manage sophisticated client relationships Bachelor's degree preferred but not required CIC designation preferred; candidates without the designation should be willing to pursue it with company sponsorship Demonstrated employment stability and commitment to long-term professional growth Leadership potential and interest in future management opportunities are highly valuable #J-18808-Ljbffr Talent Edge Recruiting