Team Member

Pay Transparency: earn between $15.25 and $15.75 plus digital tips* Do you hunger for more? Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast-paced, friendly environment. We are where good vibes and great careers are a way of life! But toasty sandwiches are only as good as the people behind them, and we’ve got the best. Ready to join our growing Potbelly Nation? A Potbelly Associate’s job is to help our customers enjoy lunch again. As the primary point of customer contact, it is up to the associate to provide an excellent experience with fast, friendly, and efficient service, while delivering a quality and consistent product in a clean and inviting environment. What’s In It For You Competitive pay Medical, Dental & Vision Insurance Domestic Partnership Benefits Paid Parental Leave FSA and HSA with Employer Contribution Commuter Benefit Program Retirement Savings 401(k) with company match Employee Assistance Program Paid Time Off Discount Program Flexible Work Schedule Career growth opportunities If hired, you must meet and maintain all eligibility requirements to qualify. What You Bring to the Table You want to delight customers with great food and good vibes You are friendly and customer‑service oriented You have strong written and verbal communication skills You can handle the heat of the kitchen – knife skills are a plus You enjoy working in a fast‑paced environment You’re a team player You enjoy higher levels of noise from music, customers, and employees You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish You’re able to stand/walk a minimum of 3 hours as needed You are at least 16 years of age You’re able to lift up to 10 pounds frequently and up to 50 pounds occasionally Illinois applicants, all employees are required to become food safety certified within 30 days of employment Job Duties and Functions Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager Comply with health and safety standards for food, cleanliness, and safety Restock food line, chips, and cooler Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently If 18 or older, use the automatic slicer to prep food items Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash Operate cash register: handle, balance, and follow all cash handling procedures Effectively handle customer complaints/issues Takes delivery/catering/pickup orders over the phone Other duties as assigned *Potbelly cannot make guarantees about tip earnings* At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. All employment decisions are based on qualifications, merit, and business need. We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status, or any other basis protected by applicable federal, state, or local law. Application Deadline: Applications must be submitted by 8/6/2026 to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline. Position Information Company: Potbelly Corporate Position: Team Member Status: Part Time Shift: First (Day), Second (Afternoon), Third (Night) Req #: 11055628 Date Posted: June 25, 2026 Location: 564 State St, Madison, US, WI, 53703 Job Category: Associate #J-18808-Ljbffr