Front Desk Intake Eligibility Specialist/Monroe (53520)
FurstStaffing
Front Desk Intake Eligibility Specialist provides front-line support to low-income households, greeting clients, processing eligibility applications, and handling phone inquiries. The role collaborates with community agencies and promotes energy assistance programs.
Key Responsibilities:
Greet clients warmly, creating a welcoming environment
Process applications to determine energy assistance eligibility
Answer incoming calls professionally
Collaborate with community agencies
Attend community events as needed
Qualifications:
Friendly, approachable demeanor with strong customer-focused attitude
Ability to work independently and take initiative
Willingness to help clients, coworkers, and community partners
Proficiency in computer and math skills
Outgoing personality
Previous non-profit experience is a plus
Benefits:
Health/dental/vision insurance
401(k)
Paid time off
FSSTDAR
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