Service Shop Foreman

Shop Foreman

Location: Oakes GMC | Kansas City, MO
Schedule: Full-Time
Compensation: $72,000 - $140,000 annually
About the Role

The Shop Foreman is a working leader responsible for overseeing the daily workflow of the service department while continuing to perform advanced diagnostics and repairs. This role partners closely with the Service Manager to dispatch work, mentor technicians, improve shop efficiency, and ensure every repair meets the highest standards of quality and customer satisfaction. Established in 2010, Oakes Auto Group is family-owned and locally operated, with a culture built around stability, growth, and long-term career development.

Pay & Benefits

• Competitive pay based on experience
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off + paid holidays
• Employee discounts
• Career growth across multiple stores
• Locally owned and operated
• Tuition reimbursement
• Community involvement and volunteer opportunities

What You'll Do

• Oversee the daily workflow of the service shop.
• Dispatch repair orders to technicians based on workload and skill level.
• Perform advanced diagnostics and complex vehicle repairs.
• Train, mentor, and support service technicians.
• Assist the Service Manager with daily shop operations.
• Ensure repairs meet manufacturer and dealership quality standards.
• Promote a safe, organized, and productive work environment.
• Work with Service Advisors to keep repairs moving efficiently and customers informed.
• Help improve technician productivity and overall shop performance.
• Support a positive, team-focused culture throughout the service department.

What We're Looking For

We're looking for an experienced automotive leader who thrives in a fast-paced service environment and enjoys helping others succeed. The ideal candidate combines advanced technical expertise with strong leadership skills, communicates effectively, and is committed to delivering high-quality repairs while developing the technicians around them.

What Makes YOU a Good Fit?

• You're a natural leader who enjoys mentoring and developing technicians.
• You have advanced diagnostic skills and enjoy solving complex vehicle concerns.
• You stay organized and keep the shop operating efficiently under pressure.
• You communicate well with technicians, advisors, managers, and customers.
• You take pride in quality workmanship and doing the job right the first time.
• You lead by example through professionalism, accountability, and teamwork.
• You're committed to continuous learning and helping create an outstanding customer experience.

Requirements

• Valid driver's license with a clean or acceptable driving record.
• Ability to pass a standard background check.
• Strong reliability and consistent attendance.
• Comfortable working in a fast-paced, customer-focused environment.
• Basic computer skills and willingness to learn dealership and manufacturer systems.
• Master OEM Technician certification
• Current ASE certifications preferred.
• Minimum of five years of experience as a senior or master automotive technician.
• Previous leadership, mentoring, or shop management experience is preferred.
• Ability to diagnose and repair complex automotive systems.

About Oakes Auto Group

Oakes Auto Group is a locally owned and rapidly growing dealership group serving the Kansas City metro. We take pride in creating a workplace that feels supportive, grounded, and people-first. Our teams across North Kansas City, Olathe, and Kansas City operate with a shared focus on teamwork, personal growth, and doing right by our customers and our community.

We invest heavily in training, development, and internal promotion because we want our people to build long-term careers here, not just hold short-term jobs. Our stores value open communication, accountability, and a winning attitude, and we genuinely celebrate our employees' successes and milestones.

Beyond the walls of our dealerships, we stay active in the community through local partnerships, volunteer opportunities, charity drives, and events that bring people together. We're proud to represent a brand that is known for its culture, its commitment to service, and its belief that great people create great experiences.

If you're looking for a workplace where you can grow, feel supported, and make an impact, Oakes Auto Group is a place where you can build your career.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.