Case Manager

Location United States, Florida, Fort Myers About Centerstone Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well‑established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! Program Options FLITE : A multidisciplinary child welfare team supporting at‑risk families with open cases. FST : Works with families experiencing high crisis stabilization utilization, providing proactive, hands‑on support. WISH : Outpatient substance‑use recovery services for adults seeking wellness and stability. Justice Interventions : Wraparound support for adults involved in the criminal justice system who face housing, health, and behavioral‑health barriers. SBIRT : Community outreach and early intervention work focused on substance‑use screening and referral. Scope of Work Within each program, the Case Manager will provide mental health, substance abuse, and outreach services to individuals who may have a mental health and/or substance use disorder. This role will work with community partners and local stakeholders to provide comprehensive care. The Case Manager will meet with individuals in the office, hospital, and/or their own environment such as in the client’s home, schools/work, etc. This role ensures continuity of care with clients through case management services as well as links clients and their families to needed resources to improve their quality of life. A variety of clinical training opportunities are available based on program and interest. ESSENTIAL DUTIES & RESPONSIBILITIES Reports to work as scheduled and performs duties as assigned by supervisor to ensure the smooth operation of the department. Provides individual and group mental health and substance use disorder case management services. Refers, advocates, and links clients and families to additional services as identified. Provides supportive and educational counseling services (individual, family, and group) to develop daily living and coping skills. Assists clients with developing natural support systems. Transports clients in company vehicles to necessary appointments as needed. Develops, implements, evaluates, and updates treatment plans with input from the client and family. Conducts clinical behavioral health assessments. Enters written documentation into Electronic Medical Record in a timely manner for all services rendered. Acts as liaison and communicates collaboratively with local law enforcement and local stakeholders to maintain coordination of the treatment process. Completes all required agency trainings to maintain 100% compliance. Maintains departmental productivity expectations. Additional training and/or certification may be required based on specific program guidelines. Completes all other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES Effectively communicates via written, verbal, in‑person and virtual methods. Knowledge and understanding of the characteristics of individuals with co‑occurring issues, their families, and family systems. Good organizational and time‑management skills. Competency with electronic medical records, computer systems, and documentation. Strong interpersonal communication skills to collaborate with team members and maintain professionalism. Accountable and self‑directed with daily job duties. Knowledge of community resources or ability to learn quickly as well as good organizational, time‑management and communication skills. Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries. Community‑based program case managers must have a valid FL driver’s license. QUALIFICATIONS Bachelor’s degree required. Good organizational, time‑management, written and verbal communication skills. Ability to develop supportive relationships with persons with mental health and substance use disorders while maintaining appropriate therapeutic boundaries. Certification/Licensure Community‑based program case managers who either take crisis calls and/or home visits must have a valid FL driver’s license with a good driving record and current auto insurance. Time Type Full time Pay Range $16.50--$23.10 Benefits Medical, dental, and vision health coverage Flexible Spending and Health Savings Accounts 403(b) retirement plan with company match Paid time off and ten paid holidays AD&D Insurance, Life Insurance, and Long Term Disability (company paid) Employee Resource Groups Continuing education opportunities Employee Assistance Program EEO Statement Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. #J-18808-Ljbffr